Week 3 waiting to get switched to VDSL. Have rung Vodafone several times and each time I get the sorry your order seems to have been lost.  Is there someone out there that can help me, as the call centre operators only keep saying ring back and ask tomorrow, as procurement aren't answering there phones.

I just want to know my order is in place and that the upgrade is being actioned.  Have everything with Vodafone.  So don't really want to move ISP's.