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hsvhel

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#165522 12-Feb-2015 12:10
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Hi Guys
After a little guidance as I am having an issue sending email from my Vodafone account when connected to my work account which is telecom.
The error is showing
Sender address  "mine" was rejected by the server.

Followed this link;
http://help.vodafone.co.nz/app/answers/detail/a_id/5288/~/vodafones-email-settings-for-your-pc-or-tablet
And believe the fail point is due to my outbound settings being like I was connected to my home connection, have tried adding another smtp server including the required SSL and my account settings and the message coming back is that it is rejected by the server.
What is likely to cause this? Telecom blocking access, or something else I need to tweak in my settings?

Cheers


Edit-Defo something on my settings or Telecom, I connected the ipad to my phone using the original setup and all mails cleared.
Never noticed this before?!!?!




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freitasm
BDFL - Memuneh
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  #1236917 13-Feb-2015 07:39
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Actually different things in play there.

First most ISPs only relay emails from their own connections. You get around this when connecting from other ISPs by using an authenticated connection so your ISP knows it's you even though not using their network.

You're right in using the SSL and that SHOULD solve the case (despite John's comments).

The second problem, the one REALLY affecting you is that Spark blocks outgoing connections to port 25 leaving their network, to prevent hijacked PCs from sending spam.

If you want your Spark connection to be allowed to connect to other SMTP servers then you need to request this feature here.




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