Hi all

 

Could someone from the Vodafone team have a look into a random charge that I encountered Wednesday, have corrected the amount via the help desk, but am interested as to why I was charged.  Helpdesk got herself very confused about what exactly the charge was.

Query is around a text charge to a very long international number, apparently facetime.  But then apparently not, shortly after she could not tell me what it was, then I started to get the generic "read from card" responses.

Happy to do this via PM for account details.  Would also like to confirm this charge will not re-occur, helpdesk could not confirm but though it would not, closely followed by her telling me it would.

Cheers