Was with Vodafone many years ago but decided to change because a few things got painful.

Tried yesterday to swap back my mobile phone to them on 'prepay rollover' and it's just turned into a cluster.

First attempt - went into shop, bought simcard and did the changeover in store, 'should be working within 4 hours, if not ring 777'. 4 hours later no go.

Second attempt - rang 777 and did the change over on the phone, 'should be working blah blah blah', got a text saying unsuccessful.

Third attempt - hoped on the net and did the change over, everything looks sweet, wake up this morning and nothing, not even an email or anything to say good or bad. Still not changed over.

Fourth attempt - paid $2 to Skinny and just waiting for the sim card to be sent out and looking to move over to them.

This has just brought back all the bad memories of vodafone.

On the plus side though, my phone call was answered within 20 seconds. That was good to hear that they have that sorted.