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Scotty1986

315 posts

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#207291 17-Dec-2016 17:01
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Vodafone, seriously, whats up!? Why do I only get close to advertised speeds using ONE particular Speedtest server, and the server I was told to use for "Accurate" speed tests? Any other server, I get less than half of what i pay for, when I test out of Wellington, even more. Why does it feel like the pipe to the ACSData server is clean and empty to get me the best results, then real world servers and services are slow and sluggish? The upload speeds are also very inconsistent, and even on the optimized server I get far less what I pay for. Real world speeds on thing's like Steam, Origin and torrents and normally no better than when I was on 100/10 Mb/s. At time they are pretty good, but then they plummet. what does happen when I get a good speed while downloading, it ramps up nicely, I smile, then I watch it fall down, often to a crawl of KB/s, I change download servers, same thing. Why does Speedtest default to Auckland severs when I am in Wellington? Why does the distance to servers say 50 miles sometime's to Auckland servers and 300 miles to Wellington? Vodafone, what gives?

 

Now, for the naysayers, before you start saying thing's like "those speeds are better than what most get" and "you don't need 1000Mb/s in the real world..." etc etc, just don't, I pay extra for these speeds, I know the T&C state something like best case or whatever, but like the "Krapi Congestion" thread, there is something wrong here, maybe not to the extent of Krapi, but I fear we will get there.

 

Auckland Vodafone v v v

 

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Wellington Vodaone  v v v

 

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Vodafone Wellington v v v

 

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ACSData Wellington v v v

 

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Handle9
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  #1695134 26-Dec-2016 13:39
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This isn't an official support channel for Vodafone. There are some Vodafone reps on here in their own time. Given they are likely on holiday all you are doing is howling at the moon and expecting an answer.

Either log a ticket or post in the official Vodafone forums. You aren't accomplishing anything here.



Jase2985
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  #1696836 31-Dec-2016 14:51
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maybe next time you could get a ticket number before you start a thread?

 

because it doesn't seem like you care too much about the issue if you cant call and get one. hell just put the phone on speaker and do something else while on hold. thats harldy wasting your time.


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