Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


silens

22 posts

Geek


#239847 7-Aug-2018 18:20
Send private message

After switching to prepaid from a postpaid plan and configuring my plan through the my vodefone application, I had trouble accessing the internet via cellular data.

After calling up, restarting phone several times and manually confirming apn settings, the my vodafone app started to work via cellular data.

Unfortunately normal web browsing doesn't work as visiting https websites dont work and visiting any http urls end up redirecting me to http://www.vodafone.co.nz/myvodafone/ng/registration/, shown in the attached image.

The link to the play store to download the my vodafone application which i already have installed doesn't work as it is https.

Is there anything that can be done on my end to fix it as Ive already talked to several customer service reps in this process and they seemed to have no idea what could cause this, or whether the issue was on my end or vodafones.

Click to see full size

Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

Linux
12182 posts

Uber Geek
+1 received by user: 8476

Trusted
Lifetime subscriber

  #2069467 7-Aug-2018 18:33
Send private message

@silens Did you move from Prepaid to Postpaid today? if ' Yes ' then try again tomorrow morning after about 1:20am

 

I could go into great detail why and the DROUTER table in Surepay and diameter router calls and a bunch of other scripts that push and pull in early hours of the morning but it's not my job to :)

 

The customer service reps should of advised you about moving from Prepaid to Postpaid that mobile data will be impacted til early hours of the following morning

 

John


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.