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DiNav

6 posts

Wannabe Geek
+1 received by user: 1


#260186 15-Nov-2019 08:33
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Don't want to rant but just got off the phone with a vodafone ninja and that didn't my problem.

I recently joined vodafone broadband from another provider since I have vodafone mobile it cut down my expenses a bit to have mobile / broadband from the same provider.

 

 Long story short I got fibre max and it worked fine with my UBNT Edgerouter X (700 Mbps down - 480Mbps up) , lastnight I felt my internet is sluggish and did a speed test and found out it's gone down to 100 Mbps down and 20 Mbps down.

Had a chat with a ninja at 1:00 AM and she suggested to call a ninja on 0800 438 448 to get my router settings checked, called the ninja and he wants to send me a new vodafone modem so they can troubleshoot.

Is there any other way I can get this sorted ? , I don't want another crappy router and I'm pretty sure there's no other issue in my home network.

Thanks in advance for anyone reading this.

 


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rushtoe
17 posts

Geek
+1 received by user: 5


  #2353967 15-Nov-2019 11:43
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If you can send me a DM with your details i'm happy to put this right for you.


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