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DimasikTurbo

93 posts

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#269759 6-Apr-2020 15:36
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Hi there, 

 

I'm with vodafone and today can't open ASB site since morning. Can anyone confirm it works from VF broadband? 

 

traceroute to www.asb.co.nz (140.168.252.24), 30 hops max, 60 byte packets
 1  router.lan (192.168.88.1)  2.541 ms  4.116 ms  4.429 ms
 2  121-74-183-254.telstraclear.net (121.74.183.254)  28.585 ms  28.078 ms  28.667 ms
 3  vodafone1.ape.nzix.net (192.203.154.145)  28.476 ms  27.825 ms  28.444 ms
 4  10ge0-48.core1.akl1.he.net (184.105.213.230)  196.529 ms  196.470 ms  196.460 ms
 5  10ge2-3.core1.syd1.he.net (184.105.213.229)  196.438 ms  195.909 ms  196.394 ms
 6  vocus-communications.10gigabitethernet2-20.core1.syd1.he.net (64.71.180.154)  53.175 ms  31.773 ms  36.607 ms
 7  be112.cor01.syd11.nsw.vocus.network (114.31.192.38)  33.584 ms  33.586 ms  33.563 ms
 8  be101.bdr01.syd11.nsw.vocus.network (114.31.192.83)  32.989 ms  33.498 ms  33.466 ms
 9  49.255.93.14 (49.255.93.14)  36.387 ms  36.366 ms  54.797 ms
10  po110.bs-b.sech-syd3.netarch.akamai.com (23.57.108.245)  54.693 ms po110.bs-a.sech-syd3.netarch.akamai.com (23.57.108.243)  54.169 ms po110.bs-b.sech-syd3.netarch.akamai.com (23.57.108.245)  54.655 ms
11  a72-52-1-149.deploy.static.akamaitechnologies.com (72.52.1.149)  54.632 ms  54.614 ms  54.591 ms
12  ae121.access-a.sech-syd3.netarch.akamai.com (23.57.108.251)  34.261 ms  33.693 ms ae120.access-a.sech-syd3.netarch.akamai.com (23.57.108.249)  33.657 ms
13  a69-192-6-136.deploy.static.akamaitechnologies.com (69.192.6.136)  33.618 ms  33.581 ms  33.217 ms
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To check connection i do: 

 

telnet www.asb.co.nz 80

 

telnet www.asb.co.nz 443

 

both time out eventually.

 

Last week i had similar issue with twitter site where static assets (JS/CSS) could not be loaded from EdgeCast CDN that twitter uses. It resolved itself in a couple of days so i didn't bother to look into it.

 

 


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dasimpsonsrule
148 posts

Master Geek
+1 received by user: 37


  #2456073 6-Apr-2020 17:06
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I have come across this issue before. We found out that ASB use brightcloud protection on their website, so if brightcloud decides to blacklist your IP address then you loose access to their site. You can check your IP here: https://www.brightcloud.com/tools/url-ip-lookup.php.

 

To fix it we emailed brightcloud and they eventually unblocked our IP address, but I do remember it took about a week for them to look into it and remove the block.


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