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networkn

Networkn
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#295666 13-Apr-2022 09:12
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Hi. 

 

Has anyone had any luck getting VF VOIP working with routers other than the provided VF One? 

 

One of our customers who uses a Sonicwall Firewall has switched to VF VOIP (Didn't talk to us first) and the phones aren't working. 

 

We called VF and they said they don't support anything other than their modem and basically are being pretty unhelpful. 

 

For a fair number of good reasons we don't want to use the VF Modem. 

 

Has anyone managed to get a working solution? 

 

@jasonparis is there someone you could point us to who can help tell us the requirements so we can get them operational?

 

 


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NickR1
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  #2901766 13-Apr-2022 09:45
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Due to legal/privacy risks I'm afraid we can't provide SIP details to our customers.

 

The hardware requirement should have been advised by the Sales agent. If using our hardware is simply not an option and you wish to roll back or jump ship, please send me a DM and I can try and ensure any ETCs are waived.


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