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freitasm

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#304081 3-Apr-2023 09:15
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Press release:

 

 

On its first official day as One New Zealand, the now-locally run telecommunications provider has launched a new collaboration to provide coverage to 100 percent of the country and end blackspots.

One New Zealand’s award-winning mobile network will work in conjunction with SpaceX’s constellation of Starlink satellites in low Earth orbit to deliver mobile coverage to One New Zealand customers across the entire country and out to its territorial limit. A key rational for the company’s rebrand was to invest more in New Zealand, which it says is demonstrated by the collaboration.

 

“This means the immediate communication issues experienced after Cyclone Gabrielle will be confined to history. It will give our customers more freedom with 100 percent coverage across the country and means New Zealanders and New Zealand businesses are safer with us,” says One New Zealand CEO Jason Paris.

“One New Zealand and SpaceX are both focused on providing technological innovations that unlock the magic of technology for customers. This relationship supercharges our efforts to connect all New Zealanders, eliminate black spots and provide quality mobile connectivity to everyone in Aotearoa.

 

“Currently, our mobile network covers 98 percent of the places New Zealanders live and work however due to the length and geography of the country, almost 50 percent the landmass still has no coverage. When the service goes live, there will be coverage across the country whether you’re out on your boat, climbing a mountain, fixing a remote road or on your farm – you and your businesses are safer with us.

 

“We are building New Zealand’s safest and largest mobile network to transform how people connect with each other. It will revolutionise how businesses operate in sectors such as agriculture, horticulture, fisheries, tourism, forestry, transport and logistics; the private and public sector opportunities are endless,” says Paris.

 

SpaceX President and Chief Operating Officer Gwynne Shotwell says, “New Zealand is one of the most isolated and rugged countries in the world, which makes it an ideal use case for SpaceX’s Direct to Cell connectivity. We are excited to announce this collaboration with One New Zealand to bring cellular coverage across 100 percent of the country.” 

 

One New Zealand will also ensure everyone is safe during an emergency regardless of the provider they are with, so anyone with an appropriate phone will be able to call 111 in an emergency (when voice satellite calling is available). One New Zealand has dedicated part of its mid-band spectrum to enable the service.

 

“This technology will save people’s lives and should be available to all. One New Zealand is committed to making life better for every New Zealander,” says Paris.

SpaceX’s next generation satellites will be in orbit and ready to provide connectivity from late 2024. The technology will initially support text and MMS, with voice and data services to follow.

 

Paris continued: “Today is another small step in One New Zealand’s transformation, but this new technology will be one giant leap for New Zealand.”

 





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timmyh
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  #3340176 7-Feb-2025 14:22
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Hi there, I work at One NZ supporting some of our Enterprise customers with this new Satellite TXT service and I can provide some more info around the questions I've seen coming up here. Great to see some of you trying it out!

 

I'll focus on How it works and happy to answer further questions about this. I can't really get into Why it works in some ways vs. others or what might be coming in the future. The easiest way to add some detail is by the Android vs. iPhone experience as they are a little different.

 

Android:

 

  • Any Android phone can scan the list of available network operators and if there is a satellite overhead then it will likely be visible in the Network operators list as shown in the screenshot above
  • If the phone hasn't attached to the "One NZ SpaceX" network before or hasn't had a recent software update to translate it, then the name may show as "53013" as you can see in that screenshot
  • In order to attach manually you must have an eligible phone model and plan - details on our Satellite TXT web page https://one.nz/why-choose-us/spacex
  • Eligible phones are those we have tested and that provide a good user experience
  • But you don't need to do this manual selection and when you are outside of One NZ cell-tower coverage your phone will attach to the One NZ SpaceX network automatically although first time may take a few minutes
  • Once attached, the network name "One NZ SpaceX" will be received from the satellite and displayed in your network banner at the top of the screen
  • Your Android phone itself does not know that the satellite network is any different to a 4G cell-tower network.

 

 

iPhone 14 range & newer:

 

  • You need to have iOS18.3 or later and the Service Provider settings file "One NZ 62.1" or later (these are the latest versions as of writing this)
  • You will now see the additional Satellite toggle in Mobile Data Options settings as shown in the screenshot a bit further above and it defaults to ON
  • But the "One NZ SpaceX" network or 53013 will NOT show up in the list of available Networks if you do a manual search - iOS considers it a Satellite network rather than a mobile network
  • When you go out of One NZ cell-tower coverage and your iPhone attaches to our satellite service you will see "One NZ SpaceX SAT" in the network banner name
  • When your phone is attached to the One NZ SpaceX network and there is no coverage from any other mobile network then the iPhone Emergency SOS message over satellite service is still available to you i.e. the two services are complimentary.

 

 

I hope this is helpful information for those of you trying the service out.


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