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EviLClouD

306 posts

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#317343 7-Oct-2024 17:10
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Hey all,

 

 

 

I haven't done this in a little while so just looking for some advice on how to change my mobile provider from One NZ to another company.

 

I assume i just need contact One NZ and give them 1 month notice of cancellation of service?

 

How do i move my number over to the new provider? is that organised through One NZ or the new provider?

 

And if i'm bringing my number over, when can i start using the services of the new provider? Is it after the 1 month notice period or could i potentially start earlier?

 

 

 

Thanks in advance


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MaxineN
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  #3294102 7-Oct-2024 18:28
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Ex One NZer.

 

If you're porting from Pay Monthly you need the full account name and number or you will fail authorization and will not get TCF text.

 

If you're porting from Prepay you need simply the SIM number.

 

If you have NO Interest Free Payments/Phones, just port the number immediately. Billing will cease once porting is complete and you will get credited back up to the DOM/Date of Maturity as One NZ cannot bill for a service 1 month in advance when it doesn't exist.





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.


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