[WXC/VFX] Unsolicited scam calls

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Niel

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#102541 16-May-2012 18:03

We are receiving multiple phone calls from an invalid number. I have done some researching and found it is an insurance scam from India. The caller ID number is 1023456789 and I've been phoned twice yesterday and twice today. There is silence on the other end, and then after 10 seconds you hear a beep and a recoded voice saying goodbye. I suspect it is a dialling robot which checks for an available "assistant" but they are all busy with calls. I realise I can purchase the advanced pack to block this number, but if it is an invalid number and a known scam then shouldn't XNet block the call?

Some references:
http://whocallsme.com/Phone-Number.aspx/1023456789
http://800notes.com/Phone.aspx/1-102-345-6789
http://www.numbercop.com/live_history.php?number=1023456789&country=NZ

I'm asking it in the forum instead of the help desk, because I'd expect the help desk just to say to buy the advanced pack. Here we can discuss it and perhaps some of the XNet staff would comment as well.

You can never have enough Volvos!

gregmcc

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#626368 16-May-2012 18:24

We had a couple of 'dead air' calls from that number, I'm guessing to see if it's an actual valid phone number, anywell a few days later we had a call from the same number from the 'windows error team' after a while of acting dumb and playing along I then got quite hostile with them, they hung up on me....haven't had any more calls....yet

freitasm

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#626379 16-May-2012 18:32

There's an existing discussion here...

(Although not exactly asking the Xnet question, but the same incoming caller)

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maverick

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#626384 16-May-2012 18:41

Thanks for the info I have had some info this week about this cli... Let me see wha we can do

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

sbiddle

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#626393 16-May-2012 18:46

maverick: Thanks for the info I have had some info this week about this cli... Let me see wha we can do

I say name and shame the telco that it's originating from..

maverick

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#626401 16-May-2012 19:00

Sorry Mr Biddle can't do that...
Only problem with these scumbags is that once blocked they will change their ANI, expect to see 1203456789 next

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

maverick

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#626407 16-May-2012 19:13

Niel: We are receiving multiple phone calls from an invalid number. I have done some researching and found it is an insurance scam from India. The caller ID number is 1023456789 and I've been phoned twice yesterday and twice today. There is silence on the other end, and then after 10 seconds you hear a beep and a recoded voice saying goodbye. I suspect it is a dialling robot which checks for an available "assistant" but they are all busy with calls. I realise I can purchase the advanced pack to block this number, but if it is an invalid number and a known scam then shouldn't XNet block the call?

Some references:
http://whocallsme.com/Phone-Number.aspx/1023456789
http://800notes.com/Phone.aspx/1-102-345-6789
http://www.numbercop.com/live_history.php?number=1023456789&country=NZ

I'm asking it in the forum instead of the help desk, because I'd expect the help desk just to say to buy the advanced pack. Here we can discuss it and perhaps some of the XNet staff would comment as well.

Well it would enable you to block these scumbags on the fly Neil and I will add I do need to eat this week so the purchase of the advance feature pack will keep me in food for the next 3 weeks...

Oh btw this ANI should now be taken care of... Guess I didn't really need to eat this week

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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Niel

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#626425 16-May-2012 19:46

Thanks Phil, that's great work, you deserve a raise. So $20 setup plus $7 feeds you 3 weeks, that's $1 per day. Living on bread and water is a luxury in some countries.

You can never have enough Volvos!