tonyhughes: why is that? italks site say that they will happily do it.

Grant17:

tonyhughes: why is that? italks site say that they will happily do it.

It was all discussed at considerable length here, Tony:

http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=9272&page_no=4

While I don't agree with WxC's policy on this, I can see where they are coming from.

sbiddle: Their resoning behind the decision are logical but what happens when people want to get around this? Signing up with an Auckland address and then just plugging the phone into your internet connection in Wellington can't be easily detected.

maverick:

sbiddle: Their resoning behind the decision are logical but what happens when people want to get around this? Signing up with an Auckland address and then just plugging the phone into your internet connection in Wellington can't be easily detected.

Yes quite correct, all we require is that the billing address is conatined in the geographical region that the number is assigned, that way we then comply with all the Legal requirements of the NAD, the responsibility is also on the user themselves to keep their loaction details up to date in their portal, having said that a device can be plugged in from any location in New Zealand / World (Such is the beauty of VOIP) but as long as we have the billing address details correct then we are happy.

sbiddle: What are the implications for you if somebody does move a device, dial 111 and emergency services be sent to the wrong address?

sbiddle:

maverick:
What are the implications for you if somebody does move a device, dial 111 and emergency services be sent to the wrong address? Obviously WxC would suffer the bad PR?

Does the NAD need to be updated to reflect VoIP and the fact that being able to have a number for another region would be of interest to a large number of both business and residential customers?

Grant17:

sbiddle: What are the implications for you if somebody does move a device, dial 111 and emergency services be sent to the wrong address?

We are currently using VFX at a different address than where the billing address is.

Obviously it would be a stupid idea to dial 111 on the VFX phone, so if some emergency happened, I would use my cellphone to dial 111.  It's always in my pocket anyway, so would be the most handy phone to use.

sbiddle: Why it is stupid? The VoIP service should be no different to any other phone.

sbiddle:
What happens if say you had visitors, collapsed having a heart attack and your visitors who are completely oblivious to the fact your phone was using a VoIP provider has trouble ringing 111?

I meant it would be stupid for me to dial 111 on the VFX phone, knowing full-well that the emergency services would turn up to an address 250km away from where we live!

Grant17:

sbiddle: Why it is stupid? The VoIP service should be no different to any other phone.

Sorry, I didn't explain that very well...

I meant it would be stupid for me to dial 111 on the VFX phone, knowing full-well that the emergency services would turn up to an address 250km away from where we live!

sbiddle:
What happens if say you had visitors, collapsed having a heart attack andyour visitors who arecompletely oblivious to the fact your phone was using a VoIP provider has trouble ringing 111?

This is a valid point, and I would prefer that WxC had an option which would enable customers to disable 111 service on their phone. Ideally, a voice message should be played if someone dials 111 and it should say something to the effect that 111 service is not supported on this phone (same as iTalk). Then it would be helpful if the message suggested using a mobile phone.

Obviously, some bureaucrat somewhere is going to have to come up with some rules to deal with this situation, which is going to arise more and more often as VoIP is rolled out.