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295 posts

Ultimate Geek

#10753 8-Dec-2006 22:33
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Apologies if the wrong forum but the other one seems to be about business services as far as I can figure out.

Xnet's plans seem too good to be true with no term and the sliding cap thingy which they reckon you can change yourself without having to call in or wait til next month, plus undercharging if you don't use up the cap.

Can anyone comment on their experiences with Xnet? Is it all a big have?

[Moderator (MF): moved to appropriate forum]

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295 posts

Ultimate Geek

  #55073 8-Dec-2006 22:56
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Hmm reading back in time it seems the old Xnet plans were even better. But there's no point crying over it, I've missed the boat haven't I!

The one that jumps out at me is the river plan which would feed the household's youtube addiction for around $44 (10GB). I'm fairly sure I can't do better elsewhere for full speed download.

A time-poor geek is hardly a geek at all

3539 posts

Uber Geek


  #55075 9-Dec-2006 01:06
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Compost: Can anyone comment on their experiences with Xnet? Is it all a big have?

We have been on XNET for around 18 months and have had a good experience with their parent company WorldxChange during that time.

As you have noticed, the old plans were even better (a little bit) and we are still on the 10GB plan with 2Mbps download speed at $42.95 per month.  It has worked out well for our family's needs and the 10GB is pretty much fully utilised each month, with speed being throttled back to 64kbps for the last few days if the kids have got a bit carried away with downloading.

So, in answer to your question:  Is it all a big have?

Certainly not.  We wouldn't still be with XNET after this length of time unless they delivered a good service.  In terms of reliability and speed, the service has been great with the odd Telecom network outage taking the shine off it a little.

In terms of support from the helpdesk, that has been great too on the four or five occasions we have needed to call them.

You refer to the discussions in the other forum as being about business services, but most of the threads there concern the new VoIP phone service VFX which works over broadband providing very economical toll calling rates with a lot of smartphone services e.g. Caller ID, Voice Mail, Call Transfer, 3-way Calling etc all for $11.25 per month (actually it's free until April 2007).  If you want a way to call friends and family (who may or may not have broadband) at bargain rates, VFX is definitely worth a look.



295 posts

Ultimate Geek

  #55904 19-Dec-2006 22:26
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Thanks Grant17 for your input, I took the plunge and so far so good. No setup problems apart from having to talk for ages to the "detention team" at my old ISP before being allowed to leave. I've compared download speed and it does seem to be quicker than what I had before (but who knows, maybe everyone's started their holidays?) The little usage meter seems to keep up to the minute which is a lot more visibility than I used to have.

A time-poor geek is hardly a geek at all

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