[TelstraClear] Can I change voicemail 'service' on my TC mobile so calls go to another number

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Can I change voicemail 'service' on my TC mobile so calls go to another number

MrYum

4 posts

Wannabe Geek

#110557 11-Oct-2012 16:19

Long story short:

I have a work phone and I'm sick of clients ringing me direct (and leaving voicemails!)

Can I change something on my TC service so instead of calls to my TC mobile voicemail, they go to my works helpdesk number.

If it helps I have a custom 4.1 Android ROM running on my Galaxy

thanks,
Tom

edit: I understand personal calls I may get will go to the helpdesk, but none of my friends would dare leave a voicemail ;) - they would just text if I didn't answer

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#699812 11-Oct-2012 16:42

Why not just set up a call divert rather than the call going to voicemail?

If you were with Vodafone you could configure the 0 "personal secretary" option from the voicemail greeting to divert the call to another number.

ubergeeknz

3344 posts

Uber Geek

Trusted

Vocus

#699814 11-Oct-2012 16:45

sbiddle: Why not just set up a call divert rather than the call going to voicemail?

If you were with Vodafone you could configure the 0 "personal secretary" option from the voicemail greeting to divert the call to another number.

TCL have this as well, it's in their user guide.

antoniosk

2358 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#699825 11-Oct-2012 16:55

Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.

________

Antoniosk

MrYum

4 posts

Wannabe Geek

#700058 12-Oct-2012 10:10

antoniosk: Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.

This is exactly what I wanted!

Thank you very much.

We have free calling from our worklines to our cells with TC so this is perfect.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#700088 12-Oct-2012 10:33

MrYum:
antoniosk: Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.

This is exactly what I wanted!

Thank you very much.

We have free calling from our worklines to our cells with TC so this is perfect.

This doesn't necessarily mean call diverts will be free though.

antoniosk

2358 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#700093 12-Oct-2012 10:47

sbiddle:
MrYum:
antoniosk: Phone App

Menu

Call Settings > Call Forwarding > Voice Call

from here you have the network base settings for Always, Busy, Unanswered or Unreachable (eg when phone is off network)

Most operators class these type diversions as Call Forwards, meaning you pay your standard per minute rate for the diverted call.

This is exactly what I wanted!

Thank you very much.

We have free calling from our worklines to our cells with TC so this is perfect.

This doesn't necessarily mean call diverts will be free though.

Yep, exactly what Steve said. Most operator plans do NOT zero-rate call diverts - you need to check with the bill payer and the account rep before you make any changes!

________

Antoniosk

MrYum

4 posts

Wannabe Geek

#700104 12-Oct-2012 11:02

Ok, thanks guys. Will check with our TC account manager

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

MrYum

4 posts

Wannabe Geek

#700231 12-Oct-2012 15:40

Yes it is 32c/min for diverted calls