Vodafone UK roaming fail

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone UK roaming fail

BrickMan

3 posts

Wannabe Geek

#112751 19-Dec-2012 09:28

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one of my co-workers is trying to use their VF Prepay SIM in the UK and it won't roam.

It's topped up with at least a NZD40 balance.
We have checked the account on the VF website and roaming is enabled
We have spoken to a VF CSR and confirmed above.

Any other suggestions?

wellygary

8218 posts

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#734752 19-Dec-2012 09:41

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Are they also using the NZ handset, or are they putting the NZ SIM in another phone?

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

johnr

19282 posts

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Inactive user

#734755 19-Dec-2012 09:42

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When they action a manual network selection to Vodafone UK what does the handset display?

Can you PM me the mobile number if they get a error message

sbiddle

30853 posts

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Biddle Corp

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#734756 19-Dec-2012 09:44

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You really need to find out a lot more information such as exactly what sort of error they're experiencing or seeing.

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