Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Beavis

159 posts

Master Geek


#113054 3-Jan-2013 22:46
Send private message

Hi. My wife is very keen on Facebook. Sometimes it just won't go there (about 30% of time).
Just sits with hourglass spinning, and eventually returns a "no data from server "etc error depending on what browser you are using. Does it on all 3 computers (windows 7, 8 and XP) and an Ipad, so not a computer problem. Tried enough modem/router, with no improvement. Tried using 8.8.8.8 as the DNS server, rather than the default Vodafone one. No improvement. You can always ping www.facebook.com OK. The work around to make it work is to go to the IP address that the ping returned (173.252.100.16), and after a warning from chrome that the site might be fake, always goes OK. A tracert always competes OK also. 
Bit stuck on this one. Very intermittant, and you think you have fixed it and then it breaks again...
Any ideas?

Thanks
Peter.



View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Oblivian
7296 posts

Uber Geek

ID Verified

  #739958 3-Jan-2013 23:04
Send private message

Set to use HTTPS? and do other secure sites work?

Found recently when I changed my router MTU to 1458 (or was it 1492.. I forget) like some places suggest, it packed a mental and would cause all secre sites to die :)




Demeter
709 posts

Ultimate Geek

Trusted
One NZ

  #740116 4-Jan-2013 12:11
Send private message

Hmm... weird one. Do you happen to be running AV software with some kind of link scanning?

keriboi
274 posts

Ultimate Geek


  #740123 4-Jan-2013 12:29
Send private message

I have the same issue, Its strange. Doesnt happen on my home connect with another isp.



Beavis

159 posts

Master Geek


  #740132 4-Jan-2013 12:45
Send private message

Thanks guys. Have tried Facebook with, and without secure connection, no difference. AV software, can't think of anything.  It does it on several computers, one of which is a windows 8 install I setup to check what everyone is complaining about. No software installed on as yet.

profrink
257 posts

Ultimate Geek


  #740697 6-Jan-2013 16:38
Send private message

Getting the same thing on both OS X, Win 7 & 8.

Fails to resolve anything half a dozen times then loads lightening quick like normal. Would say I noticed it about a week ago.

Wills1
710 posts

Ultimate Geek


  #740965 7-Jan-2013 11:57
Send private message

Same problem here on my home Vodafone connection. It can take a few minutes to load the page.

However my Telecom T Stick connection on work laptop has no problems. Must be a Vodafone thing

Demeter
709 posts

Ultimate Geek

Trusted
One NZ

  #741029 7-Jan-2013 13:28
Send private message

Hi folks. Thanks for the info so far. We have some people on to this now and will update as soon as we have more info or if we require further details.

Thanks for your patience as we work through this.

^LS

EDIT: We require example usernames to investigate further. Please PM me your internet login names. Thanks!

 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
C0R3
33 posts

Geek


  #742534 9-Jan-2013 21:07
Send private message

Accessing the mobile version of the site (m.facebook.com) on a desktop browser is always fast. Just something to do with connecting to the full version.

str8fake
13 posts

Geek


  #742578 9-Jan-2013 22:52
Send private message

Just switched to vodafone and having issues with facebook(have to continually refresh page to load it up). username - the3gs

dylanp
840 posts

Ultimate Geek

Trusted

  #745841 16-Jan-2013 17:59
Send private message

Hi everyone

I've heard from our team that this issue is resolved now. Please try it again and let us know if you have any trouble. :)

Cheers

Dylan

Beavis

159 posts

Master Geek


#746314 17-Jan-2013 12:45
Send private message

Hmm... Sorry, but still having issues. Very intermittant, sometimes it goes straight there, other times can take up to 90 seconds. Had a visitor here this morning, and her ipad refused to go to Facebook.  Was OK other sites, just Facebook. Is it just me?

Bad penny Pete


tudorale
29 posts

Geek

Trusted

  #747730 20-Jan-2013 12:10
Send private message

We haven't received any other similar reports recently, are you still facing this problem?

If yes, is the computer that's being used connected through wireless? It could be just the wireless connection being affected by the occasional interference - if Facebook is the one site that's being visited the most it might explain why it's only being noticed while browsing to Facebook.

Beavis

159 posts

Master Geek


  #747751 20-Jan-2013 12:32
Send private message

Yes, still got it. It has trouble when using a web browser. My ipad takes up to 3 minutes to go to Facebook, but using the Facebook app. seems much much better. Our household just uses http://173.252.100.16/ as a bookmark and it works every time, immediately. Suggest it is not worth investigating, will either get worse, stay the same or get better. Had a very odd speed problem to any site hosted in Wellington, which my previous ISP couldn't fix, which came right by itself.... never found out if it was me or them...

Cheers
PeterSurprised

tudorale
29 posts

Geek

Trusted

  #747766 20-Jan-2013 13:16
Send private message

That's very odd, I'd still be interested to find out a bit more about this so if you're still keen to try a couple of things when you have some time, here's what I'd suggest:

1. Manually set your computer to use Vodafone's DNS servers (203.109.129.67 / 203.109.129.68) and check to see if you're still experiencing the same problem when accessing facebook.com

2. If 1. hasn't improved anything, change your DNS servers to Google's (8.8.8.8 and 8.8.4.4) and check the same.

Also what modem are you using?

Beavis

159 posts

Master Geek


  #747943 20-Jan-2013 20:50
Send private message

My son will be here on Wednesday, and he is very good with network problems. Will let him have a play. I have already tried googles dns 8.8.8.8. verses the standard Vodafone ones  (see the very first post).
It is a TP Link as the HG566 had DNS problems that drove me mad. Then the firmware fix came along, which I have applied, but unit still in the cupboard...
Tried a Thompson and it still showed the same problem. Have 2 wifi units, one at each end of the house, and problem same on both.
Will keep in touch.

Thanks
Peter.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.