I'm sure that GZers will know this stuff inside out, but the resource may be useful whenever you're asked to help others (my mum for one!)

We’ve added six new videos to our library of simple, easy to follow how-to videos that will help our customers to make the most of their TelstraClear services.

The new videos are:
  • Setting up a Netcomm NB 304n Wireless Modem
  • How to troubleshoot a faulty Digital TV Decoder or T-Box
  • How to use my TelstraClear mobile
  • Setting up ClearNet Emails on Windows Live Mail
  • Setting up ClearNet Emails on Outlook 2010/2013
  • Setting up ClearNet Emails on Apple Mail
The videos are available on the TelstraClear web page at www.telstraclear.co.nz/help/tutorials and also on TelstraClear’s YouTube channel at www.youtube.com/user/telstraclearnz

Video transcripts and printouts are also available.
Cheers, Gary