Usage Question

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Usage Question

kamrind

70 posts

Master Geek

#120901 17-Jun-2013 18:47

I have bot h a Vodafone ADSL connection, and a UFB connection

I use my orcon fibre connection until the data has been reached, and then swap to Vodafone ADSL connection in which the modem is fully powered down....

However after reading another thread, with a usage query, i thought i'd check if our usage metre does the same and it has. i swapped over to that connection on the 15th of this month. as you can see thats when it peaks again....

Heres a pasted version of the usage we've used....

28-May-2013 1088.753
29-May-2013 495.787
30-May-2013 216.794
31-May-2013 729.729
01-Jun-2013 228.633
02-Jun-2013 671.971
03-Jun-2013 1923.286
04-Jun-2013 1300.429
05-Jun-2013 273.291
06-Jun-2013 2194.208
07-Jun-2013 351.072
08-Jun-2013 177.189
09-Jun-2013 476.698
10-Jun-2013 299.649
11-Jun-2013 145.222
12-Jun-2013 117.509
13-Jun-2013 238.421
14-Jun-2013 194.933
15-Jun-2013 1611.248
16-Jun-2013 1427.313
Today 359.806
Total 14521.941

Im going to turn it off for the whole of next month, and see what happens??? but is it an error? or is it a correct?

johnr

19282 posts

Uber Geek
Inactive user

#838301 17-Jun-2013 18:49

Have you ever sold / given away a modem supplied to you by Vodafone?

kamrind

70 posts

Master Geek

#838311 17-Jun-2013 19:14

I did have stolen last year when we were broken into... is that bad Johnr? is someone hijacking my account?

freitasm

BDFL - Memuneh
79320 posts

Uber Geek

Administrator

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Trusted

Geekzone

Lifetime subscriber

#838312 17-Jun-2013 19:17

Vodafone modems are automatically linked to your account, regardless of where they're being used...

Not good, but it is what it is...

johnr

19282 posts

Uber Geek
Inactive user

#838320 17-Jun-2013 19:43

kamrind please call Vodafone tech support and explain about the modem been stolen and usage when your modem is off, This should be looked into further

sdavisnz

1015 posts

Uber Geek

Trusted

#838323 17-Jun-2013 19:54

hahahahahahahahahahhahahahahahahha.

i feel sorry for you, but thats funny.

I was going to give my old vodafone broadband modem away but im glad i have'nt.

thanks for sharing.

-steve..

Voice gives context

kamrind

70 posts

Master Geek

#838370 17-Jun-2013 21:24

Lol yeah it is kinda funny that lol.... But rather annoying if sum1 is using it and my usage well they at it haha

Thanks John... Will ring tmro first thing

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#838846 18-Jun-2013 18:56

wouldent it be easer to just change the account password for the dsl service. ???
and have the login history crossrefrenced from connecting land line number.

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Demeter

709 posts

Ultimate Geek

Trusted

One NZ

#839238 19-Jun-2013 12:20

phantomdb: wouldent it be easer to just change the account password for the dsl service. ???
and have the login history crossrefrenced from connecting land line number.

Our modems configure themselves with credentials etc based on the account to which each serial number is linked. The line ID it is connecting from has no bearing on this, as long as a Vodafone connection is detected, the modem will use the credentials of the account it is linked to. It can be disabled if needed, eg if the customer wants to give their modem to someone else.

NonprayingMantis

6434 posts

Uber Geek

#839253 19-Jun-2013 12:30

Demeter:
phantomdb: wouldent it be easer to just change the account password for the dsl service. ???
and have the login history crossrefrenced from connecting land line number.

Our modems configure themselves with credentials etc based on the account to which each serial number is linked. The line ID it is connecting from has no bearing on this, as long as a Vodafone connection is detected, the modem will use the credentials of the account it is linked to. It can be disabled if needed, eg if the customer wants to give their modem to someone else.

does that mean that the person who is using it now wouldn't be seeing any usage counted on their account as it is all going to this other person?

Demeter

709 posts

Ultimate Geek

Trusted

One NZ

#839254 19-Jun-2013 12:33

NonprayingMantis:
Demeter:
phantomdb: wouldent it be easer to just change the account password for the dsl service. ???
and have the login history crossrefrenced from connecting land line number.

Our modems configure themselves with credentials etc based on the account to which each serial number is linked. The line ID it is connecting from has no bearing on this, as long as a Vodafone connection is detected, the modem will use the credentials of the account it is linked to. It can be disabled if needed, eg if the customer wants to give their modem to someone else.

does that mean that the person who is using it now wouldn't be seeing any usage counted on their account as it is all going to this other person?

That is correct. This is pretty rare, but can happen. When it does, we zap the extra usage from the other affected account to make sure they aren't impacted further. Most people notice pretty quickly if they are being charged for bandwidth when they shouldn't be.