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BDFL - Memuneh
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Topic # 13193 27-Apr-2007 10:48
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IMPORTANT: CABLE MODEM OUTAGE NOTIFICATION

Dear Customer

Due to continued  increase in demand, we are required to carry out an upgrade of our cable network in the Wellington/Kapiti and Christchurch regions.

To carry out this upgrade, a temporary outage of your cable modem service is required. If you have Digital TV with us, this outage will also affect the EPG and Pay-Per-View booking system.

The outage will occur within a period of 6 hours on:

The morning of Sunday the 29th of April 2007 between 00.01am and 06.00am.

The expected  impact on your individual service is no more than 10 minutes.

You may need to turn your cable modem off and on again at the wall to re-establish connection after the outage.

We apologise for this disruption to service and any inconvenience this may cause you.

If you have any questions regarding this notice, please contact us on 0508  888 800.







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  Reply # 68689 27-Apr-2007 17:04
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Dammit. I just start waking up at 1am.

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  Reply # 68716 27-Apr-2007 22:12
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Guess that this means no phone either, only VOIP at my house :)




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Reply # 68742 28-Apr-2007 10:59
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What would an upgrade like this involve?





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  Reply # 68765 28-Apr-2007 15:27
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Hmm, well I had that outage lastnight in Johnsonville. At around 1am for atleast 20mins.

Is it still meant to happen tonight? Or they got their dates wrong?

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  Reply # 68786 28-Apr-2007 21:33
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I also experienced this outage last night, just after 12:40 Am for around 10 minutes - interrupted an international 3-way phone call.




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