Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




53 posts

Master Geek


# 13310 3-May-2007 10:06
Send private message

Hi guys. I feel a bit guilty for coming in as a noob to ask for help, but I promise I'll stick around and post some more!

We finally made the move off dial-up last month, staying with Paradise, and I was keen to set up a home wireless network. I was pretty keen to set up a wireless network and went out and grabbed a router. So here's the story so far:

I bought a D-Link router on the advice of the Dick Smith guy. I was going to buy the Netgear one that was $20 cheaper, but he told me it wouldn't work with cable. Turns out it would have, which is what I'd thought, but that's neither here nor there. I went home with my D-Link router (sorry, can't remember the model number - $150 at Dick Smith, I'll look it up later) and set about creating a network. I followed the instructions in the book, and then found whatever step it was that they'd left out of the book, and voila! - a network. Then I managed to get the internet working over it. So far so good. Now I secured my network with WPA-PSK security. Still so far so good.

Then on the weekend of Sat 21/Sun 22 April, the connection started dropping in and out, then just went altogether. I waited for it to come back, but it didn't. The network was still fine, but the internet just wouldn't connect (we use IE6). My wife started getting antsy and got me to ring TCL tech support. I got onto a tech in under 5 minutes (a record!) and then had to pretend that I didn't have a wireless network as they don't support them. He talked me through setting up my internet connection again directly through the modem. So the internet was back, but when I went back to try and get it to connect through my network, it just wouldn't.

At this point I'd like to acknowledge that I should have tried unplugging the modem for a minute and plugging it back in before I called tech support, but I seem to have a mental block for the simple solutions...

Now I started trying to go through all my network settings to find out why the internet wouldn't connect through it. I didn't document any of what I've done, which was another rookie mistake, and then I committed the ultimate booboo - I changed the router setting to stop assigning IP addresses, so now I can't even access the routervia my network. So I reset the router and started again from scratch, but this time it doesn't want to play ball and I can't get my network set up.

To complicate matters further, the laptop that I'm using to do all this still keeps finding my old WPA-PSK secured network, but of course I can't connect to it. So my question is really: how do I blow away everything I've done and start again from scratch? And is there a guide somewhere for doing this that has all the little steps and tricks that aren't in the router instructions? Any help would be greatly appreciated. Sorry for the uber-long post.

Create new topic
BDFL - Memuneh
64664 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

# 69379 3-May-2007 10:30
Send private message

A few words: return the D-Link. Forget about that brand. It doesn't exist.

You should get a Belkin. Or a Netgear. Make sure it's a wireless router with ethernet ports, not a DSL router. And be happy...







3539 posts

Uber Geek

Trusted

  # 69381 3-May-2007 10:33
Send private message

Hi Hamish,

The best place to start with Wireless Routers is to buy a network cable (if you don't already have one, that is).  Connect your laptop to one of the Ethernet (LAN) ports on the router.

You then need to go into the Network Properties of the "Local Area Connection" on your laptop, and set it to "Obtain an IP address automatically".  Check that this has actually happened by means of the STATUS menu option for your Local Area Connection.

At this point you should be able to login to your router's setup page via a fixed IP address.  The Quick Start Guide should tell you what it is.  Probably something like 10.1.1.1 or 192.168.0.1.

From that point, you should be able to get the wireless network going again, but take it easy, one step at a time.  Networking is a complex area, and you might want to have a look around the web for some tutorials which will make your life easier.

I'm sure that one of the other GZ regulars has some suggestions as to a good place to start for helpful material.

I hope that helps.

Cheers,
Grant.


 
 
 
 


BDFL - Memuneh
64664 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

# 69382 3-May-2007 10:35
Send private message

Grant17 is right... But since the network worked before and stopped... I had too many problems with D-Link and ended up going back to Belkin. I have a second Belkin router, after almost seven years with my previous one - it's that good.







53 posts

Master Geek


  # 69417 3-May-2007 15:04
Send private message

Thanks for that guys. I'll have to see whether the Dick Smith guys will give me a refund. I'm kinda annoyed, because like I said, I was going to go for the Netgear option but was told it was a no go, only to refer back to the Dick Smith website after the fact and see it written bold: Cable and ADSL modems.



53 posts

Master Geek


  # 69498 4-May-2007 09:45
Send private message

Success! Thanks for your help, my network is now working again. I'll probably still bin the D-Link, but at least I'll have a network to use until then. I might even hold onto it until TCL start supporting wireless networking later in the year, which they claimed they'd do in the Infotech pages in the Dominion Post on Monday.

BDFL - Memuneh
64664 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

1945 posts

Uber Geek

Trusted
Subscriber

  # 69546 4-May-2007 20:23
Send private message

hamo: Success! Thanks for your help, my network is now working again. I'll probably still bin the D-Link, but at least I'll have a network to use until then. I might even hold onto it until TCL start supporting wireless networking later in the year, which they claimed they'd do in the Infotech pages in the Dominion Post on Monday.


I think you'll find that the helpdesk will do it's best to get you going with the wireless router, but they won't spend a lot of time trying to debug the router. Reality is that a lot of people put wireless routers on the end, and it's just easier to give basic support for users. TCL certainly tried to help me with my Linksys, but it was a provisioning fault in the end. At least they don't send you off to the D-Link 0800 for help like the Xtra guys do....




________

 

Antonios K

 

Click to see full size


 
 
 
 


28264 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 69581 5-May-2007 10:03
Send private message

freitasm: "Supporting wireless networks" means you probably have to buy their device, otherwise nothing...

By the way, what did you do?



I heard a while ago they were looking at rolling out Linksys WCG200's which are a Wireless G router with built in DOCSIS modem. There have been plenty of rumors over the years so I guess we'll have to wait and see.



53 posts

Master Geek


  # 69624 5-May-2007 17:22
Send private message

I wound up using an IP address in the right range to access the router and change the settings back on my original network so that I could access it again, then re-secured it. I'm still gtting a bit of internet drop-out, but talking to a guy in Harvey Normans today he suggested I might want to look at the MTU rate. Any suggestions for the best MTU to use on Paradise Cable?

5149 posts

Uber Geek

Trusted

  # 69627 5-May-2007 18:06
Send private message

freitasm:

Grant17 is right... But since the network worked before and stopped... I had too many problems with D-Link and ended up going back to Belkin. I have a second Belkin router, after almost seven years with my previous one - it's that good.



I guess my experience is opposite. I first used an old D-Link 501 router only on the TCL network (having used it overseas on a DSL network in HK). It worked fine.  When I put wireless into the house I kept the Dlink as the router and added both a 802.11b and 802.11a WAP. Finally with all the gear there, decided to amalgamate to one unit and upgraded to a Belkin wireless a/b/g router. This caused no end of problem with intermittent lockups. Belkin replaced the unit twice but then said they could do no more - it must be something on the TCL network they could not check since they are in Auckland. I think it was heat - the Belkin would get quite hot underneath.

I finally ditched it (anybody interested in a Belkin Dual band A+G router?) and replaced it with a Dlink DI-784 a/b/g router WAP which has been problem free.

I guess YMMV as they say




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


223 posts

Master Geek


  # 69638 5-May-2007 19:17
Send private message

Dick Smith don't know anything.

I'm not sure what 3COM offers in the way of cable routers, but we have a 3COM ADSL wireless router and it is really good. Especially considering that our phone line is buggered (when having a water supply pipe replaced, the plumber accidentally cut through it and to add to that, that little sliver pole thing (about 2 feet high) at the end of the driveway, was hit by a car a couple of times).





Can't beat the burble of that American V8. Ohh yea!

220 posts

Master Geek

Trusted

  # 69740 6-May-2007 23:16
Send private message

hamo: I wound up using an IP address in the right range to access the router and change the settings back on my original network so that I could access it again, then re-secured it. I'm still gtting a bit of internet drop-out, but talking to a guy in Harvey Normans today he suggested I might want to look at the MTU rate. Any suggestions for the best MTU to use on Paradise Cable?
The standard Ethernet MTU of 1500 works fine.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.