Well, today I decided to use the Vodafone website to change my TXT

plan.

After the slow process of logging in, I tried to change the TXT plan.

It seems that you have to remove your current plan first. After

removing it I tried to add the new one - it would not let me, so I

rang 777, and after siting on hold, explained this to a Vodafone

employee.

Whilst half way through the process of adding the new plan, I heard

"Thank you for calling Vodafone. Good bye", and was hung up on, so I

rang back. And got cut off. Again.

I rang back, yet again - (by this time I was in a rather bad mood),

and explained that I was cut off, twice. They then proceeded to tell

me that the call was cut off at my end - to which I said "No, you hung

up on me - it said 'good bye'". (That is to say, I went nuts). They

_then_ admitted it was their problem. Finally they changed my TXT

plan (I hope).