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30 posts

Geek
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# 136603 3-Dec-2013 04:31
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It has been several hours, I guess no one is fixing it at this time of the day.

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Uber Geek
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  # 944483 3-Dec-2013 05:43
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Our NOC is manned 24/7 with oncall Engineers like myself so yes if it's not planned work then someone will / can be called out



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Geek
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  # 944502 3-Dec-2013 07:48
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Good to hear. My Internet is still down as of now at 7.44am. Posting in 3g.
Because I just ordered an upgtade to my broadband package yesterday and the problem appeared later on the same day, could someone messed something up? I'll phone vodafone later when I get a chance if it's not fixed then.

 
 
 
 


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  # 944506 3-Dec-2013 07:51
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I am aware of no wide spread issues on the cable network,

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  # 944515 3-Dec-2013 08:40
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Cululu: Good to hear. My Internet is still down as of now at 7.44am. Posting in 3g.
Because I just ordered an upgtade to my broadband package yesterday and the problem appeared later on the same day, could someone messed something up? I'll phone vodafone later when I get a chance if it's not fixed then.


Have you not logged a fault with them yet? They may not know that something needs to be looked at if you haven't told them.

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Ultimate Geek
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  # 944964 3-Dec-2013 20:45
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Cululu: Good to hear. My Internet is still down as of now at 7.44am. Posting in 3g.
Because I just ordered an upgtade to my broadband package yesterday and the problem appeared later on the same day, could someone messed something up? I'll phone vodafone later when I get a chance if it's not fixed then.


Don't know if you are like me but I upgraded from a Lightspeed 60Gb to Ultra-Fast 50 80Gb plan and internet stopped working on Saturday morning. A call to the faults line and it turned out the modem hadn't been re-synced following a move from the "old platform" to the new one. (Whatever that means :) ) 

A quick sync and it was away and racing. (Which was lucky as I had a horrible feeling that it was because they had upgraded me to the new speed and the old modem couldn't handle it - which would have meant at least a 2-3 week wait due to the modem stock issues at the moment)

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