Hi all,
We seem to have random digital cable box resets. Where the picture freezes, the cable box turns off then goes through and scans for all the channels again. this process takes anywhere from 30 seconds to minutes. We also have issues where the on screen channel guide freezes and takes a while for it to unstick.
I was wondering if I was the only one experiencing this or do others have the same problems? it gets really annoying when you are trying to watch a show and it happpens right at the critical moment.
We have had a tech person around and have replaced the STB with a new one, and still the same problems.
Should I call them again? I would rather not as I dont like spending hours on hold.
cheers