Unable to view internet pages on Vodafone New Zealand

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nix

147 posts

Master Geek

#14422 2-Jul-2007 21:35

I use my V6 Maxx to get online and look at stuff when I'm out and about. Until Saturday that is.

I can see Vodafone Live pages, however I am unable to get anything outside of the Vodafone network.

The message I get when I try to get to the NZHerald for example is

"Your request for a service could not be fulfilled. Please contact your operator if the problem persists."

Help?

freitasm

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#76665 2-Jul-2007 21:51

If you have not changed any configuration on your phone then you should contact Vodafone directly to start with.

ch0cb0mb

21 posts

Geek

#76903 4-Jul-2007 15:27

Hey guys, can anyone help me with sum info please, I can use WAP and view wap pages but some pages gives me an error saying "subscribe to packet data first" it also happens when i use Opera mini on my phone.

How do i subcribe to packet data? is it just my settings?

ch0cb0mb

21 posts

Geek

#77142 6-Jul-2007 13:35

i called up Vodafone 4 times and the customer support all told me the same thing.... "go on the net and get the settings for my phone"

All i want is to browse the WEB on my phone. I can browse the WAP but not the WEB. it keeps saying "SUBSCRIBE TO PACKET DATA FIRST"

Anyone had this problem before and got it solved?

Im trying to use the www.vodafone.net.nz APN

ch0cb0mb

21 posts

Geek

#77149 6-Jul-2007 14:24

Anyone in here work for Vodafone and know what im talking about?
its my 7th call to Vodafone and no luck! the last customer representative said to call Nokia lol WHAT THE HELL... nothing to do with Nokia then she said Goodbye and hanged up. HOW RUDE!

freitasm

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#77164 6-Jul-2007 16:30

Providing your phone's configuration is correct - and you can guarantee it was working before and you have not changed it, then call Vodafone and ask to check that your MSISDN is allowed to access the * APN. If they don't know what's this, ask them to contact someone else who does.

There are some Vodafone people here, but they do not answer for the company.

ch0cb0mb

21 posts

Geek

#77169 6-Jul-2007 16:57

freitasm: Providing your phone's configuration is correct - and you can guarantee it was working before and you have not changed it, then call Vodafone and ask to check that your MSISDN is allowed to access the * APN. If they don't know what's this, ask them to contact someone else who does.

There are some Vodafone people here, but they do not answer for the company.

THANK YOU so much Freitasm! Your a Legend!!!!!!!! i will call again and ask them.

ch0cb0mb

21 posts

Geek

#77176 6-Jul-2007 18:16

FREITASM you are the BEST!
i got my WEB and WAP working now thanks to you :-) The Vodafone people finally fixed the problem.

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freitasm

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#77177 6-Jul-2007 18:17

Good to know it's working... Now go and spread the word about Geekzone...