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lillyalice

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#14822 22-Jul-2007 17:05
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i cant send pxts, i get a "sending failure" message; and it wont let me receive them directly to my multimedia inbox...i have to go to pxtworld to view them. i've phoned vodafone and they told me to enter the pxt settings from wireless.vodafone.co.nz...i've done all that correctly three times now..also my WAP settings. still, i have the same problem...this has only happened since i bought a new sim and battery....somebody please help?


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rscole86
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  #79213 22-Jul-2007 17:08
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Can you send pxt messages using that simcard in another phone?

Also can other people send/receive pxt messages on that phone with their simcard?



lillyalice

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  #79214 22-Jul-2007 17:15
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i tried swapping round the sim cards in another GX15 but their phone doesnt have the right settings either...although when they receive pxts it does go to their multimedia inbox and prompts to download it but cant because of the settings...i tried entering the settings on their phone aswel and still nothing

freitasm
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#79219 22-Jul-2007 17:28
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You should really try in another phone then, just to be sure it's not your account. Once this is eliminated then you should look at the settings on your phone.

All settings for Vodafone New Zealand are here.






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johnr
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  #79233 22-Jul-2007 20:12
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lillyalice:

i cant send pxts, i get a "sending failure" message; and it wont let me receive them directly to my multimedia inbox...i have to go to pxtworld to view them. i've phoned vodafone and they told me to enter the pxt settings from wireless.vodafone.co.nz...i've done all that correctly three times now..also my WAP settings. still, i have the same problem...this has only happened since i bought a new sim and battery....somebody please help?



Ask Vodafone customer service if your number is on the MMSC (PXT Admin)

John

mutualmobile
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  #80962 3-Aug-2007 00:52
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first, find a pxt working phone to try your sim.
second, find a pxt working sim to try your phone.
then you will find out either phone or simcard's problem.

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#80975 3-Aug-2007 07:27
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But please follow johnr advice. Call Vodafone and ask if your number is in the PXT MMSC.




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