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254 posts

Ultimate Geek
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Topic # 150646 29-Jul-2014 15:39
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Is anyone else having problems today? Vodafone site says fixed line problems in Tawa.

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1748 posts

Uber Geek
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  Reply # 1098021 29-Jul-2014 17:18
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I'm on a fibre connection in Whitby, also experiencing an outage.

On hold to helpdesk at the mo and have been for some time which could suggest it's quite widespread, the fibre desk are normally pretty quick.

Edit: Just got through, couldn't tell me much although there are certainly multiple users affected. Odd symptom for the tech was that he could see an IP address 'assigned' so it looks from his end like it's connected, but my end IP status says 'Connecting'




The universe consists of protons, neutrons, electrons...and morons.


942 posts

Ultimate Geek
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  Reply # 1098055 29-Jul-2014 17:50
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"Some Fibre customers in Dunedin, Wellington and Palmerston may be experiencing a loss of Broadband service."

This will also affect your Phone line & Vodafone TV as they all go through

 
 
 
 


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Uber Geek
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  Reply # 1098072 29-Jul-2014 18:20
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Andib: "Some Fibre customers in Dunedin, Wellington and Palmerston may be experiencing a loss of Broadband service."

This will also affect your Phone line & Vodafone TV as they all go through


Nothing to that effect on this page?!

http://www.vodafone.co.nz/help/network-status/ 




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709 posts

Ultimate Geek
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Vodafone NZ

  Reply # 1098086 29-Jul-2014 18:41
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It's there now. The people who update the website are in a different department from the tech folks, so sometimes there's a slight delay until things go up on the site.




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Uber Geek
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  Reply # 1098225 29-Jul-2014 21:39
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And we're back... at least on Tawa UFB.

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