[WXC/VFX] Monitored Alarms/sip-sip calls/enum et al

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Monitored Alarms/sip-sip calls/enum et al

ekiwi

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#15328 16-Aug-2007 15:18

well I am now in the VFX fold and so far very happy.

I got the provisioning email yesterday and had my line up and running last night no issues nothing complicated, and today had a very cheerful guy ring me up to talk me through doing it, which I had already done but it was a nice touch.

also called telecom and canceled callerid and signed up for call diversion immediate which is all now working as expected and as i could cancel cid there was no additional cost.

so I am now fully in trial mode my friends don't know any difference and i have new things to play with.

with the intention to go ndsl etc when available, i have just found the proverbial fly in the ointment, I have a monitored Alarm

what are others intending to do about this?

2) I have read the forums so im not going to ask about asterix just raise the me too please arm

3) does vfx accept direct inbound unauthenticated sip calls?

4) will my linksys box as configured by wxc accept direct inbound unauthenticated sip calls on the wxc line

5) do you use/support enum

that will do for the moment but its all working nicely

-ekiwi

maverick

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WorldxChange

#82615 16-Aug-2007 15:33

Hi Rob,

Welcome on Board, first things first Modems over IP is pretty difficult to cover and is not a supported feature but we do have some success here and really best bet is to try it and see how you go.

2. Point Noted

3. No Inbound unauthenticated SIP calls via VFX, all calls are fully authenticated and challenged
4. No as the device is expecting calls from our Proxy
5. And sorry No again ENUM is not supported at this time, a number of reasons for this but basically our thoughts at this stage on ENUM is that is not fully supported and much discussion on how, who / where it will be controlled has been going on here and internationally and really it does not look to be a fully successful, so we are just not using it or supporting it until we decide if it will be worthwhile and fully adopted .

Regards
Phil Moore
Operations Manager
WorldxChange Communications

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

ekiwi

13 posts

Geek

#82618 16-Aug-2007 16:24

thanks for that

all answered by someone that should know (operations manager) shame they where all no no no (but asterix will solve most of them), and it took less than 15 min great work.

I am going to keep asking questions here because having scoured the forums i think its important to have the answers to these here in the forum rather than having to ring the help desk all the time

6) what is the story about confidential/ unlisted numbers ie do vfx numbers get into any directories and how do i get out of them also i do not want to be in the whitepages or 018

thanks again

-ekiwi

maverick

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WorldxChange

#82620 16-Aug-2007 16:34

No again

New VFX Numbers are not listed in the Directories by default

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

sbiddle

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Biddle Corp

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#82621 16-Aug-2007 16:35

Alarm companies really are going to have to move with the times. They are going to have to make the move towards IP based monitoring (over GPRS/CDMA or even the internet) rather than relying on cheap alarm concentrators and charging big $$ for the service.

I still can't understand why neither Vodafone or Telecom will let a regular consumer (ie non business user) have an on account SIM or device with a $0 monthly fee that can simply be used for data or telemetry. Prepay is a pain because it has to be recharged every year so is no good for alarm monitoring or telemetry applications.

ekiwi

13 posts

Geek

#82622 16-Aug-2007 16:46

phil you are beating your own records for responsiveness now

re alarms yes sbiddle i agree with you there has to be a better way

the problem with actual internet is having to UPS your routers etc.

some form of cellular solution would be great but as you point out its a little tricky with prepay etc

maybe with llu there are ways of sending other things down the cable on a different audio range than adsl that the alarm monitoring companies could do

-ekiwi

tonyhughes

Hawkes Bay
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#82636 16-Aug-2007 19:04

ekiwi:

2) I have read the forums so im not going to ask about [xyz thing]

We originally had a prize for the first person to read the forums before asking their question, but its been sooooo long since we got it, that the sands of time have wasted it away to nothing.

richms

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#82737 17-Aug-2007 17:24

I don't really think that any alarm that is monitored via a wire on the outside of a house should really be called monitored.

I know someone thats come home twice to have their phone line cut, house broken into and an alarm company none the wiser as to when it happened.

I don't really see why they cant have a 3g monitored alarm with a camera to see if there really is a crim there or if it was just the cat.

Richard rich.ms

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

ekiwi

13 posts

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#82773 17-Aug-2007 23:40

well i know from deafening experience if you play with the phone line it will set off the alarm and cutting it will definately set mine off but then again it would then be relying on my neighbours to do something. so yes you are right.

but the cost of monitoring via a cell phone would probably put it out of my range.

its not the call for an alarm activation im concerned about its all the other calls

once a day to show its goign and then a call for every arm and disarm i activate the alarm on average 4-5 times a day so thats 10 calls a day 300 calls a month and at the min 1 min per call thats 5 hours of calls a month some peak some off peak.

if you use txts thats alot cheaper if you can get some cheap plan but at the normal 20c a call thats $60 a month

so on some data plan i dont know the costs or the amount of data per activation but i hope it would be cheaper

with a data plan you could do more presence checking which would be more secure but once again that would put the amount of data up.

-ekiwi

bjhoogs

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#82777 18-Aug-2007 00:46

text messages aren't always delivered immediately.

Niel

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#82798 18-Aug-2007 09:38

bjhoogs: text messages aren't always delivered immediately.

In fact, text messages are not guaranteed to be delivered at all! (Fact not fiction, I'm in the industry.)

You can never have enough Volvos!

RedJungle

Phil Gale
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#82800 18-Aug-2007 09:54

A data connection such as GPRS on a telemetry plan would be the way to keep the costs down - that's if you could twist vodafones arm enough to get them to give you a telemetry plan in the first place.

Glazza

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#82917 20-Aug-2007 08:27

Most alarms just use DTMF tones.

Basically take the output from your linksys device, into the Line IN on your alarm panel, then connected your phone etc to the LINE OUT on the panel.

I havent tested this with VFX, but have this working in at couple of VoIP sites.

Cheers

David

richms

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#82996 20-Aug-2007 16:36

Yeah, and with how reliable dtmf is over voip thru any provider I would expect many lost digits at the speed that alarms dial. Do they have the means to recover from this or do they just dial, wait for the tone and then blast out the digits and assume all is well?

Richard rich.ms

Glazza

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#83006 20-Aug-2007 18:06

Alarms get a confirmation.

I havent any issues at the site I have it installed at, however that not to say you wont have issues with VFX.

willnz

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#83045 20-Aug-2007 20:59

I've got my alarm directly connected to my Asterisk box using an FXS card, and use AlarmReceiver to communicate between the two.

At the moment it just logs this to a MySQL database as my neighbours are all very good at coming to see whats happening when the alarm goes off, but at one stage I had it simultaneously calling everyone in the house on their cellphones and telling them what zones had been activated using pre-recorded sound files.