[WXC/VFX] Coded Access for Tolls

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DjShadow

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#15488 25-Aug-2007 13:40

Hi,

I was looking around the WorldxChange website but couldn't find the answer for this:

We have our direct dial calls through Telecom at the moment with 3 Telecom mobiles on Freedom. One of the rules of having Freedom is you have to have your direct dial calls with Telecom.
Does WorldxChange have coded access? e.g you keep your Direct Dial calls with Telecom but if you dial a code in front of the phone number it routes the call via WorldxChange

I know TelstraClear and Slingshot have a similar setup.

maverick

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#83771 25-Aug-2007 15:27

Yes indeed Coded access is avaialble , 0800123123 and the customer service people will be able to help you out.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Niel

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#83784 25-Aug-2007 17:16

It is on the application form that you can choose not to be direct dial (one prefix for national, another for international calls, so you can easily block international tolls if you want to). Unfortunately their forms are a bit hidden in About Us and it is called FriendxChange Application Form which is actually a generic application form with space for entering the details of a person that referred you to WxC. It should be called something else and should be under Support. That part of their web site is really poorly thought through, but they make up for it by having great customer service. I find it is much better to simply phone them to sign up even though I'm one of those strange people that do not like using a phone.

I suspect it is also stated in the terms and conditions, but too lazy to go look myself...

You can never have enough Volvos!

paradoxsm

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#83787 25-Aug-2007 17:29

Can you get the regular deals on coded access? I have Coded tolls with Slingshot and iTalk but really want to shove them.

PLEASE allow VFX to support generic devices like my beloved grandstream and my N95!