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maverick

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WorldxChange

#15621 31-Aug-2007 14:02
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We are presently experiencing an Issue with Voice and Dial UP Customers in the New Plymouth Area

This will be effecting Toll Calls and calls to 0800 and also VFX Numbers from originating from this region, outbound calling to New Plymouth should be unaffected.

Toll Call users can dial the 0546 / 0547 access codes which will bypass the New Plymouth site in the meantime

The issue relates to the provider of our Network Connectivity having an equipment failure at their New Plymouth Site.
We do not have an ETR as yet and apologise for this disruption.


Phillip Moore
Operations Manager
WorldxChange Communications




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maverick

3594 posts

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WorldxChange

  #84665 31-Aug-2007 14:24
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Update: Issue is still under action

15:20 - The network has been restored however there may be a small outage as a suspected faulty piece of equipment is replaced within the next 2 hours, unsure of the exact timings for this to occur as waiting for replacements parts to arrive on site.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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