VodafoneNZ Android App update

Forums › One New Zealand (including Vodafone, WxC, Farmside) › VodafoneNZ Android App update

johnr

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#171581 23-Apr-2015 18:30

The update was released today with a complete new look and feel and now you can add fixed line accounts to the App and monitor usage , pay your bill

John

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#1290348 23-Apr-2015 18:57

Nice

mdf

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#1290375 23-Apr-2015 19:55

I like the idea of being able to access home and mobile accounts in the one app.

But...

I couldn't make it work for our home cable/HFC/ex-Telstra account. I tried the user name, account number, and registered email address. And the user name and password do work to log on to customerzone.vodafone.co.nz/selfservice-customerzone/login.jsf

kiwiharry

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#1290388 23-Apr-2015 20:16

I am seeing my and my wife's usage information duplicated under the one account.

If you can't laugh at yourself then you probably shouldn't laugh at others.

corksta

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#1290431 23-Apr-2015 22:04

It looks good.

I still prefer knowing exactly how many MBs I have left rather than as it is now where I have 0.09GB left.

teamyoyo

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#1290481 23-Apr-2015 23:37

The home broadband doesn't work for old Telstra Cable customers does it? Been trying to log on with no luck. Logging on via the website still works.

dylanp

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#1290562 24-Apr-2015 08:45

teamyoyo: The home broadband doesn't work for old Telstra Cable customers does it? Been trying to log on with no luck. Logging on via the website still works.

That's correct. It works for My Vodafone home phone and broadband logins but not Customer Zone ones. I think they're working on including Customer Zone as soon as they can.

marlinz

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#1290564 24-Apr-2015 08:47

I liked to old look better

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gregmcc

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#1290598 24-Apr-2015 09:40

Great, works well.

Only thing that would be good, on the unlimited data broadband plan, no way to see actual data use.

Demeter

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#1290659 24-Apr-2015 10:40

gregmcc: Great, works well.

Only thing that would be good, on the unlimited data broadband plan, no way to see actual data use.

Thanks for the feedback, glad it's working for you. It is fairly unlikely that data tracking for Unlimited plans will be added as a feature. No real need to track data when you are on Unlimited.

jackyleunght2002

392 posts

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#1290674 24-Apr-2015 10:49

Hello

How can I delete it off the my vodafone app? hmm also not sure whether I like it when it is showing the home address of the home connection.... i think it is a bit dangerous

Jacky

johnr

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#1290677 24-Apr-2015 10:52

jackyleunght2002: Hello

How can I delete it off the my vodafone app? hmm also not sure whether I like it when it is showing the home address of the home connection.... i think it is a bit dangerous

Jacky

Valid point will feed this back

jay63

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#1290678 24-Apr-2015 10:53

Very disappointing Vodafone app update for the iPhone.

My mobile line shows up correctly under my account, the 2nd line shows up twice under my account and the two Red share mobile phone lines not showing at all nor is the Red Tablet Share. The shared data seems to work (and all relevant mobile devices show) but I now get no info on calls, texts etc for the Red Share mobile numbers. So duplicates of some lines (as person earlier noted) and no info for Red Share accounts.

A big step backward!!! I tried to call Vodafone customer support this morning to let them know but after 15 minutes on hold gave up.

Vodafone - Let's get this fixed and next time do a little better testing prior to app release.

Please note when I log in to MY Account on my laptop all info is correct so this appears to be app specific errors/issues.

johnr

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#1290680 24-Apr-2015 10:55

jay63: Very disappointing Vodafone app update for the iPhone.

My mobile line shows up correctly under my account, the 2nd line shows up twice under my account and the two Red share mobile phone lines not showing at all nor is the Red Tablet Share. The shared data seems to work (and all relevant mobile devices show) but I now get no info on calls, texts etc for the Red Share mobile numbers. So duplicates of some lines (as person earlier noted) and no info for Red Share accounts.

A big step backward!!! I tried to call Vodafone customer support this morning to let them know but after 15 minutes on hold gave up.

Vodafone - Let's get this fixed and next time do a little better testing prior to app release.

Please note when I log in to MY Account on my laptop all info is correct so this appears to be app specific errors/issues.

In the App you have the option to place feedback online, The App developers look at this no need to call 777

They are also watching this thread

johnr

19282 posts

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#1290685 24-Apr-2015 11:02

jay63: Very disappointing Vodafone app update for the iPhone.

My mobile line shows up correctly under my account, the 2nd line shows up twice under my account and the two Red share mobile phone lines not showing at all nor is the Red Tablet Share. The shared data seems to work (and all relevant mobile devices show) but I now get no info on calls, texts etc for the Red Share mobile numbers. So duplicates of some lines (as person earlier noted) and no info for Red Share accounts.

A big step backward!!! I tried to call Vodafone customer support this morning to let them know but after 15 minutes on hold gave up.

Vodafone - Let's get this fixed and next time do a little better testing prior to app release.

Please note when I log in to MY Account on my laptop all info is correct so this appears to be app specific errors/issues.

Can you please email me a screen shot john(dot)reader(at)vodafone(dot)com the App devopler would like to take a look

cranz

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#1290692 24-Apr-2015 11:05

Hi guys, thanks for the feedback, lets see if I can give you some answers

corksta: It looks good.

I still prefer knowing exactly how many MBs I have left rather than as it is now where I have 0.09GB left.

We will be tweaking the rounding/display of data in an upcomming version

jackyleunght2002: Hello

How can I delete it off the my vodafone app? hmm also not sure whether I like it when it is showing the home address of the home connection.... i think it is a bit dangerous

Jacky

The idea is to show the address the service is connected so that people managing multiple broadband accounts know which one they're looking at. Can I ask why you think its dangerous?

jay63: Very disappointing Vodafone app update for the iPhone.

Sorry to hear it's not showing up correctly. You wouldn't be able to send me a screenshot would you? I'd like to understand more

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