Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Vodafone New Zealand › Just change my plan pricing, it's really not that hard


1715 posts

Uber Geek

Trusted

# 177285 28-Jul-2015 19:33
Send private message

Been on the phone for 50 minutes been put on hold at least 8 times.

 

 

I just needed them to update my plan pricing from the current $115 for unlimited VDSL with phone to the $99 plan for exactly the same thing.

 

 

Why is this so hard?

 

 

 

What should have been a 3 minute phone conversation to say "I can do that no problems, type a bit, then done. can I help you with anything else today?"




CPU: Intel 3770k| RAM: F3-2400C10D-16GTX G.Skill Trident X |MB:  Gigabyte Z77X-UD5H-WB | GFX: GV-N660OC-2GD gv-n660oc-2gd GeForce GTX 660 | Monitor: Qnix 27" 2560x1440

 

 

Create new topic
193 posts

Master Geek


  # 1353727 28-Jul-2015 19:46
Send private message

I feel your pain.

Had a 40+min call and multiple transfers just to get someone to understand I wanted to cancel my acc and pay the early termination fee.

Mad Scientist
20658 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1353760 28-Jul-2015 20:10
Send private message

Took an hour on the phone to spark to pay my bill




Involuntary autocorrect in operation on mobile device. Apologies in advance.

 
 
 
 


761 posts

Ultimate Geek

Trusted

  # 1354301 29-Jul-2015 11:54
Send private message

mentalinc: Been on the phone for 50 minutes been put on hold at least 8 times. I just needed them to update my plan pricing from the current $115 for unlimited VDSL with phone to the $99 plan for exactly the same thing. Why is this so hard? What should have been a 3 minute phone conversation to say "I can do that no problems, type a bit, then done. can I help you with anything else today?"


Was that sorted for you in the end?

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41

Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26

University of Waikato launches space for esports
Posted 19-Aug-2019 20:20

D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47

Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41

Epson launches portable laser projector
Posted 12-Aug-2019 20:27

Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20

Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26

The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57

Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43

Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20

Toyota and Preferred Networks to develop service robots
Posted 8-Aug-2019 20:11

Vodafone introduces new Vodafone TV device
Posted 7-Aug-2019 17:16

Intel announces next-generation Intel Xeon Scalable processors with up to 56 cores
Posted 7-Aug-2019 15:41


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.