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Dynamic

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#177666 11-Aug-2015 07:49
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Since around 7am email going out via SMTP.vodafone.co.nz has been failing. Have reported it to business team who will escalate it to email team that arrive at 8am

Multiple sites affected for us.




“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams


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Dynamic

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  #1362549 11-Aug-2015 07:54
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Monique in the call centre advised it was not a known issue.




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johnr
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  #1362554 11-Aug-2015 08:03
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Just cause it's not a known issue does not mean it's not an issue the smtp Gateway does have alarming for the Engineers

Dynamic

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  #1362606 11-Aug-2015 09:22
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No sweat, johnr.  Just meant the call centre was not aware of it.




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zCelicaDude
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  #1362611 11-Aug-2015 09:27
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Morning;

I can confirm some of my Vodafone customers are having SMTP issues also.
VF website doesn't list any faults for Email

Jaxar
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  #1362726 11-Aug-2015 11:38
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Dynamic: Monique in the call centre advised it was not a known issue.


Comms to call centre did go out a few minutes after your post. Seems like a timing thing.




Please note: I have a professional bias towards Vodafone.

Dynamic

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  #1362735 11-Aug-2015 11:45
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Feedback suggests it is on the mend. Messages are being delivered.




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Jaxar
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  #1362903 11-Aug-2015 15:18
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Dynamic: Feedback suggests it is on the mend. Messages are being delivered.

Comms went out just past midday confirming issue is resolved.




Please note: I have a professional bias towards Vodafone.

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