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Wannabe Geek


#192007 24-Feb-2016 01:02
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I have a Vodafone NZ HSDPA 3G dongle. If I connect it to my laptop (LENOVO L450) while laptop is on, dongle is not getting detected. Message 'USB device not recognised' is displayed. It only gets detected if I restart laptop.

 

I contacted Vodafone Support, but they were also not able to help me resolve this issue.


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1495 posts

Uber Geek

Subscriber

  #1498226 24-Feb-2016 01:12
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What version of their software to you have? when I had a 3G dongle from Vodafone I just went straight to their international website for the drivers and software [Link





Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone 11 Pro Max 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: YouTube Premium, Wordpress, Skinny Mobile and Broadband, G Suite

 


19282 posts

Uber Geek
Inactive user


  #1498250 24-Feb-2016 07:45
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Make sure the dongle has latest firmware and you are running latest version of VMC software

 
 
 
 


788 posts

Ultimate Geek

Trusted

  #1498267 24-Feb-2016 08:43
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what they both said, plus here's a link http://help.vodafone.co.nz/app/answers/detail/a_id/3657/


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