Vodafone NZ HSDPA 3G dongle is not getting detected unless laptop is restarted

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Atmanand

1 post

Wannabe Geek

#192007 24-Feb-2016 01:02

I have a Vodafone NZ HSDPA 3G dongle. If I connect it to my laptop (LENOVO L450) while laptop is on, dongle is not getting detected. Message 'USB device not recognised' is displayed. It only gets detected if I restart laptop.

I contacted Vodafone Support, but they were also not able to help me resolve this issue.

matisyahu

1639 posts

Uber Geek
+1 received by user: 355

Trusted

#1498226 24-Feb-2016 01:12

What version of their software to you have? when I had a 3G dongle from Vodafone I just went straight to their international website for the drivers and software [Link]

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

johnr

19282 posts

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+1 received by user: 2526
Inactive user

#1498250 24-Feb-2016 07:45

Make sure the dongle has latest firmware and you are running latest version of VMC software

dylanp

842 posts

Ultimate Geek
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#1498267 24-Feb-2016 08:43

what they both said, plus here's a link http://help.vodafone.co.nz/app/answers/detail/a_id/3657/