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82 posts

Master Geek


# 19624 24-Feb-2008 10:02
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Has anyone got a resolution to the issue when installing Vodafone Mobile Connect (VMC) software on a Vista machine?

Whenever the VMC software is installed on a Vista machine none of the other network connections can obtain a DHCP IP address - Wifi or Ethernet.

As soon as the software is uninstalled the network connections can once again obtain an IP address.

I am using the latest VMC software Version: 9.1.2.5766 and can replicate the issue on any number of machines, Sony, HP Toshiba.

Vista SP1 does not resolve the issue either.

Cheers
Paul

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172 posts

Master Geek


  # 112635 24-Feb-2008 11:20
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Are you using the new Huawei card or the old Novatel?



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Master Geek


  # 112640 24-Feb-2008 11:27
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The type of card seems to be irrelevant as I have tried using an older Merlin U630 and a newer XU870.  The cards work fine its just that the VMC software seems to prevent any other type of network connection from obtaining an IP address via DHCP.  If I uninstall the VMC software the other network connections start working again and I can still use the Datacard as a modem - just loose the VMC interface that my clients have been using on their old XP machines.

 
 
 
 


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  # 112649 24-Feb-2008 12:26
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9.2 and it can be downloaded from business.vodafone.com

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Microsoft

  # 112660 24-Feb-2008 13:02
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johnr: 9.2 and it can be downloaded from business.vodafone.com


yep download the one from overseas, the one VFNZ supply seems to (by-design) disable your WiFi etc

When I rang them they told me to download a different version from http://www.mobilenetworks.co.nz/



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Master Geek


  # 112668 24-Feb-2008 13:41
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Thank you to both of you.

I downloaded version 9.2.4.7868 and it works normally.

Its such a shame that Vodafone NZ still continues to post a version that is least 3 updates old (with known issues) but won't post the working one that they know about. Argh!

Paul

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