VMC & Vista issue.

Forums › One NZ (including Farmside) › VMC & Vista issue.

slotherby

86 posts

Master Geek
+1 received by user: 1

#19624 24-Feb-2008 10:02

Has anyone got a resolution to the issue when installing Vodafone Mobile Connect (VMC) software on a Vista machine?

Whenever the VMC software is installed on a Vista machine none of the other network connections can obtain a DHCP IP address - Wifi or Ethernet.

As soon as the software is uninstalled the network connections can once again obtain an IP address.

I am using the latest VMC software Version: 9.1.2.5766 and can replicate the issue on any number of machines, Sony, HP Toshiba.

Vista SP1 does not resolve the issue either.

Cheers
Paul

mikal

172 posts

Master Geek

#112635 24-Feb-2008 11:20

Are you using the new Huawei card or the old Novatel?

slotherby

86 posts

Master Geek
+1 received by user: 1

#112640 24-Feb-2008 11:27

The type of card seems to be irrelevant as I have tried using an older Merlin U630 and a newer XU870. The cards work fine its just that the VMC software seems to prevent any other type of network connection from obtaining an IP address via DHCP. If I uninstall the VMC software the other network connections start working again and I can still use the Datacard as a modem - just loose the VMC interface that my clients have been using on their old XP machines.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#112649 24-Feb-2008 12:26

9.2 and it can be downloaded from business.vodafone.com

nathan

5695 posts

Uber Geek
+1 received by user: 1630
Inactive user

#112660 24-Feb-2008 13:02

johnr: 9.2 and it can be downloaded from business.vodafone.com

yep download the one from overseas, the one VFNZ supply seems to (by-design) disable your WiFi etc

When I rang them they told me to download a different version from http://www.mobilenetworks.co.nz/

slotherby

86 posts

Master Geek
+1 received by user: 1

#112668 24-Feb-2008 13:41

Thank you to both of you.

I downloaded version 9.2.4.7868 and it works normally.

Its such a shame that Vodafone NZ still continues to post a version that is least 3 updates old (with known issues) but won't post the working one that they know about. Argh!

Paul