The TelstraClear website has a "Service Status" page. It reports some issues (eg: there's a usage meter issue reported currently) - but too often, it shows a status of GREEN when there's obviously problems within the TCL network, affecting multiple users.
If TCL announce call centre delays due to "high call volumes" and customers such as ourselves all experience internet performance
issues on the same day, then it's pretty clear there's a problem. TCL
should not misrepresent the network status as GREEN when the
environment has problems. It's either misrepresentation or poor communication.
Do you agree?