Duplicate emails

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Rickles

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#210573 2-Apr-2017 17:49

I'm on Vodafone with a clear.net.nz email ... all today I have been getting multiple copies of emails, each nayhting from 2 minutes to 15 minutes apart.

I've checked my email client just in case, but assume the clear/Vodafone servers are not deleting them after I download?

Anyone else got this problem?

StevieT

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#1753318 2-Apr-2017 18:20

Same with me.

Linux

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#1753331 2-Apr-2017 18:32

I can confirm known issue and is getting looked into right now

Linux

Rickles

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#1753339 2-Apr-2017 18:46

Thanks for that ... for a moment I thought too many Gin and Tonics this afternoon

Rickles

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#1753472 3-Apr-2017 08:09

Still happening ... 3:40am and again at 3:45am this morning.

Anyone from Voda wanna comment please?

MikeHales

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#1753570 3-Apr-2017 09:53

Apologies on that we're working on the Clearnet issue right now.

Rickles

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#1753580 3-Apr-2017 10:08

Thank you

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muppet

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#1753607 3-Apr-2017 10:58

I haven't seen this issue. I suspect you might be going a little bit crazy.

muppet

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#1753608 3-Apr-2017 10:58

I haven't seen this issue. I suspect you might be going a little bit crazy.

Rickles

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#1753637 3-Apr-2017 11:27

Ha ha ha ... very good

Rickles

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#1796933 8-Jun-2017 21:16

Yet Again:

Clearnet and Paradise emails randomly sent and/or received, plus 'delays' glitch has happened again over last two days.

From their site -

Clearnet and Paradise Email Delays
Update @ 16:00 08/06
Our tech teams continue to investigate this at a high priority. We apologise for any inconvenience this may be causing you and will give further updates as they become available.
----------------
Some Clearnet and Paradise customers may be experiencing some delays in sending and receiving emails. Our techs are looking into this and hope to have it fixed as soon as possible. We know how frustrating this is, and will keep you updated as things change.

pdkm

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#1797106 9-Jun-2017 10:17

Thanks for that Rickles, I was thinking that Vodafone had possibly messed up an account transfer and removed my paradise email all together! But no, it will be this..
Cheers!

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Rickles

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#1797198 9-Jun-2017 11:27

Day Three???

Some local emails are coming through, not so much overseas ones. Outgoing emails last night were 'stalling' for several minutes, and then either went through or failed.

---------- Message on Voda site this morning -----------------------------------

Clearnet and Paradise Email Delays
Update @ 09:30 09/06
Our tech teams continue to investigate this at a high priority. We apologise for any inconvenience this may be causing you and will give further updates as they become available.
----------------
Some Clearnet and Paradise customers may be experiencing some delays in sending and receiving emails. Our techs are looking into this and hope to have it fixed as soon as possible. We know how frustrating this is, and will keep you updated as things change.
Under Investigation
6:30pm 06/06/2017
TBC