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Forums › One New Zealand (including Vodafone, WxC, Farmside) › DNS resolution problem, VF Cable Network, Wellington
soleil24

124 posts

Master Geek


#215566 3-Jul-2017 13:31

Appears to be a problem with DNS resolution atm.

 

VF website shows no issues on "network status", "helpline" has a vague announcement about "issues being looked into" and the helpdesk person I spoke could only tell me there was a fault (had figured that out already )

 

So just in case anyone comes here looking for info, switch to a public DNS server (Google's 8.8.8.8 will do fine) until VF fixes their problems

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Rickles
2937 posts

Uber Geek

Trusted

  #1810888 3-Jul-2017 13:34
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Yep, I was out for about an hour ... all good now (1:30pm).



alasta
6704 posts

Uber Geek

Trusted
Subscriber

  #1810901 3-Jul-2017 13:46
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I had a problem with my home wireless this morning which seemed to come right at around 7:25am. I suspected a DNS issue as my web browser wasn't working but my internet radio was working fine.

soleil24

124 posts

Master Geek


  #1810907 3-Jul-2017 13:57

Yup, seems to be ok here now. @Rickles Thanks for the update :-)

 

@Alasta, don't know if your issue was related but I couldn't resolve any url by DNS (browser or ping) from devices using VF's DNS servers (devices using other DNS were fine).

 

Anyway, all happy bunnies now :-)



Apsattv
2389 posts

Uber Geek


  #1812267 3-Jul-2017 21:44
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Have always found vodafone dns to be pretty poor.

 

a look in event viewer will often show dns client errors when using the vodafone ones.

 

switched to google ones long ago

 

 

funnyfela
350 posts

Ultimate Geek


  #1812302 4-Jul-2017 00:33
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Yeah noticed this late last night, nothing would work. home from work and still not working, so onto google dns I go.... joys of vf cable being provided for me where I'm staying :/




If you have to run heating in winter, you don’t own enough computers.

JockTheKiwi
29 posts

Geek


#1826655 21-Jul-2017 16:10
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We have been regularly having issues on multiple devices. I decided to do some monitoring based on https://superuser.com/questions/38666/generating-usage-logs-that-prove-my-internet-connection-is-flaky  .I ran this yesterday and today but only have results from today as I accidentally deleted yesterdays logs. Oh well, as the internet keeps dropping off it is easy to replicate the test data. I hope that as I click submit on the post I still have a working internet connection. 

 

  • In a two hour period I have five periods of the internet dropping out for anywhere from 2 1/2 to 5 1/2 minutes.
  • I have snipped the logs to show the start and end of the loss of connections.
  • Connection: Vodafone Cable with Modem: technicolor TC7210

ping stuff.co.nz | while read pong; do echo "$(date): $pong"; done > log.txt

 

 

 

Incident 1 - starting at Fri 21 Jul 2017 10:39:28 for 150 seconds

 

  • Fri 21 Jul 2017 10:39:28 NZST: 64 bytes from 52.84.207.162: icmp_seq=759 ttl=245 time=45.616 ms
  • Fri 21 Jul 2017 10:39:30 NZST: Request timeout for icmp_seq 760
  • Fri 21 Jul 2017 10:42:11 NZST: Request timeout for icmp_seq 920
  • Fri 21 Jul 2017 10:42:11 NZST: 64 bytes from 52.84.207.162: icmp_seq=921 ttl=245 time=50.808 ms
Incident 2 - starting at Fri 21 Jul 2017 11:09:42 for 333 seconds (5 minutes 33 seconds)

 

  • Fri 21 Jul 2017 11:09:42 NZST: 64 bytes from 52.84.207.162: icmp_seq=2568 ttl=245 time=69.239 ms
  • Fri 21 Jul 2017 11:09:44 NZST: Request timeout for icmp_seq 2569
  • Fri 21 Jul 2017 11:15:17 NZST: Request timeout for icmp_seq 2901
  • Fri 21 Jul 2017 11:15:17 NZST: 64 bytes from 52.84.207.162: icmp_seq=2902 ttl=245 time=46.102 ms
Incident 3 - starting at Fri 21 Jul 2017 11:24:50 for 142 seconds (2 minutes 22 seconds)

 

  • Fri 21 Jul 2017 11:24:50 NZST: 64 bytes from 52.84.207.162: icmp_seq=3473 ttl=245 time=45.867 ms
  • Fri 21 Jul 2017 11:24:52 NZST: Request timeout for icmp_seq 3474
  • Fri 21 Jul 2017 11:27:14 NZST: Request timeout for icmp_seq 3615
  • Fri 21 Jul 2017 11:27:14 NZST: 64 bytes from 52.84.207.162: icmp_seq=3616 ttl=245 time=54.935 ms
Incident 4 - starting at Fri 21 Jul 2017 11:55:06 for 164 seconds (2 minutes 44 seconds)

 

  • Fri 21 Jul 2017 11:55:06 NZST: 64 bytes from 52.84.207.162: icmp_seq=5283 ttl=245 time=52.026 ms
  • Fri 21 Jul 2017 11:55:08 NZST: Request timeout for icmp_seq 5284
  • Fri 21 Jul 2017 11:57:52 NZST: Request timeout for icmp_seq 5447
  • Fri 21 Jul 2017 11:57:52 NZST: 64 bytes from 52.84.207.162: icmp_seq=5448 ttl=245 time=43.058 ms
Incident 5 - starting at Fri 21 Jul 2017 12:25:20 for 218 seconds (3 minutes 38 seconds)

 

  • Fri 21 Jul 2017 12:25:20 NZST: 64 bytes from 52.84.207.162: icmp_seq=7088 ttl=245 time=46.165 ms
  • Fri 21 Jul 2017 12:25:22 NZST: Request timeout for icmp_seq 7089
  • Fri 21 Jul 2017 12:29:00 NZST: Request timeout for icmp_seq 7306
  • Fri 21 Jul 2017 12:29:00 NZST: 64 bytes from 52.84.207.162: icmp_seq=7307 ttl=245 time=47.600 ms

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