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223 posts

Master Geek

# 21983 12-May-2008 20:38
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I have noticed recently that a few people have been complaining about how their Vodafone cellphones have not been able to send and receive text messges and make and receive calls.

My sisters cellphone (some 3G Samsung model) and my friends cellphone (Sony Ericson W950) have both had trouble sending and receiving text messages and getting calls. The text messages only sometimes go through and when text messages are recieved, all the messages received, are received at once.

Today, I was trying to help my friend sort out this problem with his phone, when I discovered that my phone (Nokia N95) was set to GSM only (not UMTS (3G) and GSM). I then changed the settings on his phone to GSM only and his phone started working normally again. The text messages sent the first time he sent them and he recieved them when I sent them. He could also now receive calls.

I would say that there is some problem with Vodafone's 3G network at the moment, and that if you are also experienceing these kind of problems, try switching your phone onto GSM only. It has helped in these two cases Cool

Hope this helps for you, cheers Matt

Can't beat the burble of that American V8. Ohh yea!

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19282 posts

Uber Geek
Inactive user

# 130369 12-May-2008 20:54
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I would say this could be isolated to a single serving cell

What area is this happening in?

Locking the handset to GSM is not the best option

223 posts

Master Geek

  # 130385 12-May-2008 21:16
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Hmmm, I thought I posed a reply to this but it hasn't appeared here so maybe I didn't click on save.

It's been happening in the Auckland CBD. I can't really give a detailed area because they have been throughout the whole city, but if you take Queen street as a central line, it's been from between Symonds street and Albert St/ Mayoral Drive and down to the bottom of Queen St. I can't really be more specific than this, but today we were at the AUT library and it was happening there, and also by the public library/ St James/ Imax complex area (my school is right next door to the public library and it's been happening at school for about a week).

And what is wrong with locking the handset to GSM? There isn't really any need for 3G unless we need high speed data transfer and niether of them make videocalls or stream video. I would defintaly switch them back to 3G after it was fixed, but untill then, they can live without the 3G if it makes their text's and calls work.

Can't beat the burble of that American V8. Ohh yea!


19282 posts

Uber Geek
Inactive user

  # 130387 12-May-2008 21:21
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Quite a few serving cells in that area!

Will see what I can dig up tomorrow!

You might get a PM from me so we can have a look at a MSISDN if thats OK?


223 posts

Master Geek

  # 130397 12-May-2008 21:37
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O ok. I'm not really sure what a MSISDN is but Wikipedia tells me it's some sort of simcard number (or my phone number?).
No problem, just chuck me a message Laughing

Thanks for your reply, Matt.

Can't beat the burble of that American V8. Ohh yea!

412 posts

Ultimate Geek


  # 130694 13-May-2008 20:27
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We noticed some similar issues last week in Newton and the Auckland CBD. I just wrote it off something as another issue with dodgy Windows Mobile devices.

We regularly have an issue where a Palm Treo 500V drops off the Vodafone network in West Auckland (especially overnight). I suspect that one is most likely the device.

137 posts

Master Geek
Inactive user

  # 130715 13-May-2008 21:20
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Americancars: O ok. I'm not really sure what a MSISDN is but Wikipedia tells me it's some sort of simcard number (or my phone number?).

If I had a dollar for everytime I've said MSISDN to a person and had them look at me blankly. Then you go "opps, I mean phone number" so yes, its a Vodafone term for a phone number.

95 posts

Master Geek

  # 131713 19-May-2008 10:32
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I thought I was going CRAZY! Same problem here with both me and my wife!

They need to sort this out big time getting worse all the time!


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  # 131782 19-May-2008 14:48
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Yep had a Treo 750 that works fine in Welli, but when the owner went to AK CBD, it completely dropped off the network! Weird.

I'll see if they can switch to GSM instead but no email :(

5545 posts

Uber Geek

Lifetime subscriber

  # 131875 19-May-2008 19:12
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Just adding my 2c. I get a few problems with 3G in fringe areas. Full 3G signal, but can't make calls, or the call attempts (other person says it rang), but I get "connection error".
Switch to 2G, and no problem.

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150 posts

Master Geek

  # 131947 19-May-2008 23:10
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happens to me to. i have a sony v600i when on 3g at and around the dunedin air port cell. i rang vodafone and they said it was my hand set. but when i switch to gsm it works fine. doesnt happen all the time just some times

223 posts

Master Geek

  # 132118 20-May-2008 17:49
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Hmmmm, yea, but this just suddenly started happening, working fine before then and it's in the Auckland CBD which I would expect to be fully covered with 3G service.

Can't beat the burble of that American V8. Ohh yea!

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