Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


lchiu7

6229 posts

Uber Geek

Trusted

#22248 21-May-2008 20:44
Send private message

Just wondering who is having digital TV reception problems in Wellington. There is a message on their phone service indicating some customers might be having problems but it refers to ChCh

In Khandallah my digital service is all pixelated, broken up and unwatchable. Resetting the decoder has done nothing

Just wondering who else has this problem

Thanks




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One:  PS3 SuperSlim, NPVR and Plex Server running on Intel NUC (C2D) (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Odroid C2 running Kodi and Plex, Panasonic 60" 3D plasma, Samsung Q80 Atmos soundbar. Google Chromecast, Google Chromecast TV

System Two: Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


Create new topic
rscole86
4799 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #132401 21-May-2008 20:50
Send private message

Same here, after being disconnected a few times I am now on hold again. The average wait time is 36 minutes.... 80 minutes later.

I am in Johnsonville BTW.

 
 
 

Trade NZ and US shares and funds with Sharesies (affiliate link).
rscole86
4799 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #132408 21-May-2008 21:14
Send private message

After 90 minutes on hold, I have been told that there is NO ETA on when it will be fixed. And that I should call back later to see if they will have an ETA.
They close at 1130pm, so I should call no later than 945pm. Oh yeah back on the phone in 30 minutes!

I am now on hold again, while the CSR talks to her level 2. I pointed out that there is not much point me calling back later as I will not talk to anyone as 90 minutes will mean they are closed!

ohhh, here she is again. Second level has gone home! She spoke to a senior CSR and was told that my TV will be working by 'tomorrow morning' Because there is no second level there they will not be updating their website to reflect their problems.

Final advice from CSR, please carry on checking your TV to see it if it working.

*sigh*

lchiu7

6229 posts

Uber Geek

Trusted

  #132415 21-May-2008 21:22
Send private message

OK - looks like it's not just me. I gave up on hold after 40 minutes even though they said ETA was 2 minutes!  Oh well, can watch TV1-3 on Freeview anyway!




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One:  PS3 SuperSlim, NPVR and Plex Server running on Intel NUC (C2D) (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Odroid C2 running Kodi and Plex, Panasonic 60" 3D plasma, Samsung Q80 Atmos soundbar. Google Chromecast, Google Chromecast TV

System Two: Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 




rscole86
4799 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #132420 21-May-2008 21:39
Send private message

And now I've just found out that it has been like this all day here.

Lazydog
29 posts

Geek


#132431 21-May-2008 23:01
Send private message

I am trying to watch the State Of Origin.




Grrrrrrrrrrrrrrrrrrr

Robz
112 posts

Master Geek


  #132434 21-May-2008 23:19
Send private message

How fustrating is this!!! Yell  

At least when I can see the game, the blues are winning.....   Laughing

BarTender
3536 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #132444 22-May-2008 00:22
Send private message

In miramar it's been fine all day from what the boss told me, "Wellington CATV in Karori, Berhampore , Burma have degraded service. Our technicians are working to resolve as soon as possible." sounds like somethings not ok in the western burbs!




and




Lazydog
29 posts

Geek


  #138006 14-Jun-2008 15:51
Send private message

Seems to be happening again... waits till Big Sports games are on (NZ Maori Vs. Fiji at the moment).


Still getting popping sounds and screen freezes, better stop before tonights game.

Is anyone else experiencing this again

BigMal
989 posts

Ultimate Geek

ID Verified
Trusted

  #138144 15-Jun-2008 11:44
Send private message

I had those pixelation with popping sound problem for over a month.  Endless calls the helpdesk were useless they said that nobody else was experiencing this problem.  So I started noting the times and making recordings when it started happening.  It generally happened on Channel 31 (I watch a lot of Rugby League) but my wife noticed it occassionally happening on E! channel.  The problem never occurred on FTA channels.

I called the helpdesk back and they said they'd send a technician.  He didn't know why it was happening but replaced my decoder and did something to boost my signal strength by about 5%.  I haven't had the problem since.  So, problem resolved but not solved.

TCL customer service is horrendous but then so are most telcos.

geoffwnz
1297 posts

Uber Geek

ID Verified

  #139534 21-Jun-2008 09:07
Send private message

Our signal keeps doing the popping, clicking freezing thing lately too.

I'm in Lower Hutt.
Have a tech due to arrive this morning although having had the tv on for the last hour the signal is fine.  Generally only seems to occur in the evenings, mostly on things like Discovery, Food TV and various others.




Lazydog
29 posts

Geek


#139673 22-Jun-2008 08:58
Send private message

Update:

Had a Tech around, he admitted that there is a known problem in the area with a 2-3 MONTH wait on a fix......

Replaced STB anyway- a lot of money to be paying monthly for a downgraded, faulty service.

BarTender
3536 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #139678 22-Jun-2008 09:25
Send private message

One thing you havn't said is if you have Analogue or Digital TV?  Since I have heard the popping issue can be caused by older Analogue boxes that are just about to blow up.

Many months ago I did have pixellation on 1/2/3 during their Digital TV upgrades.  But havn't had that issue for some time now.




and


Lazydog
29 posts

Geek


  #139733 22-Jun-2008 15:23
Send private message

lchiu7: Just wondering who is having digital TV reception problems in Wellington.

lchiu7

6229 posts

Uber Geek

Trusted

  #139740 22-Jun-2008 16:05
Send private message

I am doing fine at the moment :)




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One:  PS3 SuperSlim, NPVR and Plex Server running on Intel NUC (C2D) (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Odroid C2 running Kodi and Plex, Panasonic 60" 3D plasma, Samsung Q80 Atmos soundbar. Google Chromecast, Google Chromecast TV

System Two: Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac