Vodafone fibre and Enable connections (Christchurch)

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belinda

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#228558 11-Jan-2018 13:35

How long does it take to get a new residential connection with Vodafone UFB (not cable) going in Christchurch? I have a friend whom I want to share some large files with and she has been waiting for the work to be done on her connection for nearly two months. It is available at the street. Is this how long it takes to get connected normally? I understand Enable is handling the ufb connections in this city. By contrast anyone eligible for Fibre X (cable) with Vodafone can get it in three days or else Vodafone promises to give a $100 credit. Luckily we live in the same city so I could run a pen drive back and forth; a 12km round trip, which is not so good environmentally.

Belinda

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#1936231 11-Jan-2018 13:37

Not uncommon for a number of months but sometimes can be done in few weeks depending on what part of the country

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Goosey

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#1936246 11-Jan-2018 13:59

Does your friend live in a shared ROW or block of flats? or is it a standalone house?

How long since fibre was put in the street?

What has the ISP told your friend about the wait?

The FibreX cable installs are quicker because the infrastructure was already in place from the old days of telstra / clear cable.

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#1937273 11-Jan-2018 15:40

belinda:

Luckily we live in the same city so I could run a pen drive back and forth; a 12km round trip, which is not so good environmentally.

Belinda

Couldn't you just post the pen drive.

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Goosey

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#1937289 11-Jan-2018 16:11

Spyware:

belinda:

Luckily we live in the same city so I could run a pen drive back and forth; a 12km round trip, which is not so good environmentally.

Belinda

Couldn't you just post the pen drive.

Be cheaper (both time, cost, environment) and quicker to drive it.

:-)

belinda

9 posts

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#1937292 11-Jan-2018 16:16

Thanks for the suggestion but the NZ postal service now delivers every two days, not reliable or fast enough for sharing. Couriers may be faster but cost more so not really an option.

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#1937296 11-Jan-2018 16:25

Pigeon post could be another option or if you want a modern method have your friend check out Skinny 4G options temporarily.

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allan

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#1937549 12-Jan-2018 09:41

Spyware:

belinda:

Luckily we live in the same city so I could run a pen drive back and forth; a 12km round trip, which is not so good environmentally.

Belinda

Couldn't you just post the pen drive.

Have you seen how long it takes to get a letter across town in most places these days? You could have delivered it yourself many times over while waiting on postal delivery.

On a side note, I have friends who have an old family postcard from the 1920's (when there were two postal deliveries per day in Wellington) inviting someone for afternoon tea that same day!!!

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#1937571 12-Jan-2018 10:54

Mine (UFB Fibre/Enable) was scope visit (outside house see if all ok in street, me not there), actual scope (me there - where are they putting stuff) and do it visit (what do you mean we are putting it there, sigh)

Yes 2 months is normal ish (with Christmas). But if no contact at all I would have them call and check what stage up to.