After being a VF customer for all the time I had a mobile (15 years or so..) I was told by a rep on the phone yesterday that I don't have the option anymore of seeing details of my zero charged calls on my paper invoice. The good lady on the other end said the only way to see those details is to login to MyVodafone, and check them there.
Well, I will not go online just to see those details, I want a paper invoice because I need to have them for the business accounts. Quite simple really. I refuse to accept Vodafone's idea of saving the environment and costs by off-loading their cost to me (and millions of other users = millions saved by VF but probably few trees saved) and to top it off, showing incorrect minutes of zero charged calls two months in a row, which is likely due to the 'improved and new system'!
This is the last straw and I am leaving VF as soon as practical, because I had enough of their 'system upgrades' and many other annoying things such as their pricing policies on roaming, phone locking, now no iPhone on prepay when every other country has it, need i go on and on...?
I just wondered if I am the only one who wants a paper invoice to keep when needed by IRD or for other reasons, and is told to just go and get it online and print it out and thats that?