OK, I've seen that some xnet staffers frequent this forum so I'll have a last try here before giving up on xnet....
I have been trying to join xnet/worldXchange since my application was apparently approved on the 9th (June). At that time I was told it would be 6-8 days and then they would be in touch with regard to a cut-over date.
Heard nothing so I contacted again earlier this week. Apparently for some mysterious reason our application never went through, or was rejected....or something, they didn't seem to be able to tell me. It was resubmitted, they would call me back.
Never heard. Contacted again. Application rejected by telecom because my existing ISP had been entered as XNET. What??!! I WANT to join xnet, well I did....
ANyway, I guess they were waiting for me to call to tell me this, as nobody was ringing me. ANyway, they would correct, resubmit.....
Sound familar? I'm still waiting. I've now been told 6 times somebody would call me back. 3 of them did. The last guy even sounded like he knew what he was talking about, and did call back the first time, but now all is quiet.....eerily quite.
I've emailed the sales manager. No joy. She thought I was being over the top getting her to email me to confirm they had my email address correct the first time we spoke. Now I guess she regrets giving me her email 'cause she's not answering....
SOMEBODY TALK TO ME!!!!!
Can PM account details, phone numbers, first born, whatever you need......
#



