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73 posts

Master Geek

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#23315 25-Jun-2008 12:28
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I am aware this issue has been covered before and yes I have read all the previous posts. This message is directed to maverick or one of the technical gurus at WXC.

My phone system does not have an option to either insert or remove leading zeros. and my issue is that the caller id is presented with 00 for local numbers and 000 for mobile / international numbers. I understand this is in accordance with the telepermit standard for caller line id presentation.

Im wondering if WXC / VFX have any control over this and if they can change my PAP2T so the numbers are presented correctly.

If it was possible to do this on the phone I would do it, but it isnt. I ahve a uniden dect phone and have six handsets so Id rather not have to go and buy new phones simply for a caller id issue, as in all other respects the phones work great.

Any assistance / advice greatly appreciated.

Marty
IT Support Specialist
United States Antarctic Program




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  #140449 25-Jun-2008 14:07
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VFX has a connection in the Antarctic? Or at your home in NZ? Cool

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  #140452 25-Jun-2008 14:16
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martinschcnz: I am aware this issue has been covered before and yes I have read all the previous posts. This message is directed to maverick or one of the technical gurus at WXC.

My phone system does not have an option to either insert or remove leading zeros. and my issue is that the caller id is presented with 00 for local numbers and 000 for mobile / international numbers. I understand this is in accordance with the telepermit standard for caller line id presentation.

Im wondering if WXC / VFX have any control over this and if they can change my PAP2T so the numbers are presented correctly.

If it was possible to do this on the phone I would do it, but it isnt. I ahve a uniden dect phone and have six handsets so Id rather not have to go and buy new phones simply for a caller id issue, as in all other respects the phones work great.

Any assistance / advice greatly appreciated.

Marty
IT Support Specialist
United States Antarctic Program


Hi Marty,

Yes we can do something about it, we actually change it in the back end not at the PAP but we can do do something custom for you, PM you VFX number and I will see what I can do.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

 
 
 
 


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  #140540 25-Jun-2008 18:28
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Found your details Martin, If you can test it and see how you go now Wink




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



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Master Geek

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#140649 26-Jun-2008 09:18
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Hi there, thats wonderful. I will let you know asap

Cheers
Marty




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Master Geek

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#140652 26-Jun-2008 09:21
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Ahh, well I guess all you'd need to do is take an ATA down there and you'd be set...





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  #141154 29-Jun-2008 08:50
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martinschcnz: Hi there, thats wonderful. I will let you know asap

Cheers
Marty


Hi Martin,

How did you go with this ?




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



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Master Geek

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  #141374 30-Jun-2008 09:06
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Hi thank you for looking into this. I can now report that it works excatly as expected.

Thanks Again, much appreciated.

Marty




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