Has anyone else been affected by this latest Microsoft update on the TCL network? And is their a solution yet?
I expected their to be threads of rage over this.
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Service Disruption Start: | 10 July 2008, 8:40 AM | ||
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Estimated Service Disruption End: | 14 July 2008, 8:40 AM | ||
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Last Updated: | 10 July 2008, 8:04 AM | ||
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Area Affected: | Nationwide | ||
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![]() | Customer Impact: | ![]() | Due to a recent Microsoft Windows update, Customers who have Zone Alarm firewall software installed on their computers may be unable to browse the internet. For more information please refer to this Zone Alarm Support forum http://forums.zonelabs.com/zonelabs/board/message?board.id=cfg&message.id=52860 or contact Microsoft 0800 800 004 |
Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden
As per the usual std disclaimer.. "All thoughts typed here are my own."
Some ZoneAlarm users who have installed Windows Update recent no (KB951748) have been unable to access the internet.
ZoneAlarm by Checkpoint are aware of this issue and have a permanent solution. As a temporary work around for now, we would recommend uninstalling KB951748 Windows Update.
A permanent solution will be released within next few days.
We have provided information below to uninstall this update temporary.
1.) Click Start -> Control Panel
2.) Open Add or Remove Programs
3.) Check the checkbox at the top to Show Updates, if not already checked
4.) Under Windows XP - Software Updates, click Security Update for Windows XP (KB951748)
5.) Click Remove
6.) Click Next on the Software Update Removal Wizard
7.) Click Finish to restart
Windows automatic updates will attempt to re-install this update - please refuse no KB951748 until Zone Alarm advises you of an update.
Once the Zone Alarm update is installed please make sure you install the Windows Update KB951748 and allow future automatic Windows updates.
Regards,
Secure Tec Technical Support
Melbourne, Australia
Some ZoneAlarm users who have installed Windows Update recent no (KB951748) have been unable to access the internet.
ZoneAlarm by Checkpoint are aware of this issue and have a permanent solution. As a temporary work around for now, we would recommend uninstalling KB951748 Windows Update.
A permanent solution will be released within next few days.
We have provided information below to uninstall this update temporary.
1.) Click Start -> Control Panel
2.) Open Add or Remove Programs
3.) Check the checkbox at the top to Show Updates, if not already checked
4.) Under Windows XP - Software Updates, click Security Update for Windows XP (KB951748)
5.) Click Remove
6.) Click Next on the Software Update Removal Wizard
7.) Click Finish to restart
Windows automatic updates will attempt to re-install this update - please refuse no KB951748 until Zone Alarm advises you of an update.
Once the Zone Alarm update is installed please make sure you install the Windows Update KB951748 and allow future automatic Windows updates.
Regards,
Secure Tec Technical Support
Melbourne, Australia
Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden
As per the usual std disclaimer.. "All thoughts typed here are my own."
Internet is my backyard...
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