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Topic # 240680 20-Sep-2018 08:32
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Hi Team

 

It bothers me greatly that nowhere on https://www.vodafone.co.nz/broadband/internet-plans/ that I can see (including in the Offer Summary documents, and all of the vaguely relevant links on the page) does it specify that the plans do not have symmetrical speeds.  There is no mention anywhere I can find that a Fibre 100 plan is actually 100/20.  I think this is bordering on deceptive and should be remedied promptly.

 

Can anyone tell me the upload speed of the Smart Connect (200 UFB) plan?

 

Cheers

 

EDIT:  I'm blind.  The upload speed DOES show on the Offer Summary document, half way down Page 3.





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“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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  Reply # 2093607 20-Sep-2018 09:00
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Marketing fail. I'd be very annoyed, but I'm not with Voda and 99.99% would not ever be :D

 

You need to click on the Our broadband range > selected connection > important things and you might find out about connection speed.





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  Reply # 2093613 20-Sep-2018 09:12
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Why do they pull these things...

 

Protip: There are better providers around.





 
 
 
 


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  Reply # 2093616 20-Sep-2018 09:20
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Read the offer summary linked at the bottom of the page - 20Mbps. FYI all ISPs are required to provide offer summaries which state very clearly what you're getting and are supposed to make it easy to compare.



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  Reply # 2093623 20-Sep-2018 09:44
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Thank you @gaddman

 

I had skimmed this offer document twice before posting, but when I did a CTRL-F and searched for '20' I did find it.  I've updated my original post.  Personally I think this should be more prominent, but that is just my opinion.

 

Working from home sometimes, I want better upload than 20mbps...  I'll have to look at available plans.

 

Cheers





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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  Reply # 2093655 20-Sep-2018 10:18
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Yeah, most people are interested in download so that gets all the prominence. You could go for a business plan or step up to the Max residential plan (nominal 500 up).

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  Reply # 2093664 20-Sep-2018 10:39
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Dynamic:

 

Working from home sometimes, I want better upload than 20mbps...  I'll have to look at available plans.

 

 

You will find yourself plumping for gigabit, then, whether or not you want or need the downstream speeds. There are a few smaller ISPs who offer 100/100 or 200/200 but they cost more than gigabit.

 

As someone who doesn't really care about downstream but desperately wants more upload, I find this gap in the market perplexing and annoying.




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  Reply # 2093687 20-Sep-2018 10:52
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allio:

 

Dynamic:

 

Working from home sometimes, I want better upload than 20mbps...  I'll have to look at available plans.

 

 

You will find yourself plumping for gigabit, then, whether or not you want or need the downstream speeds. There are a few smaller ISPs who offer 100/100 or 200/200 but they cost more than gigabit.

 

As someone who doesn't really care about downstream but desperately wants more upload, I find this gap in the market perplexing and annoying.

 

 

I agree.....  why don't we have the ability to choose a 100/100 or 200/200 connection, or maybe for an extra $5 or $10 you could choose to 'go symmetrical' with your ISP's plan instead of having to pay around an extra $30 to go to 1000/500?  Surely its not that hard.  I want to download a large file, work on it, and upload it again without hassle.





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  Reply # 2093731 20-Sep-2018 11:44
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Dynamic:

 

I agree.....  why don't we have the ability to choose a 100/100 or 200/200 connection, or maybe for an extra $5 or $10 you could choose to 'go symmetrical' with your ISP's plan instead of having to pay around an extra $30 to go to 1000/500?  Surely its not that hard.  I want to download a large file, work on it, and upload it again without hassle.

 

 

on the business space, there is value here.

 

 

 

but in residential, it comes down to a simple factor that customer's want simplification to their choices...

 

it's much like 200/20 vs 100/50. it's the same price but one is far more favored due the advertised headline downstream speed.

 

 

 

the smaller providers have a bit more play here.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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