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7 posts

Wannabe Geek

Topic # 24470 24-Jul-2008 20:10
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Hi all,

Where do I start....

I have had problems with my connection on both telecom and now on XNet - and have just worked around the problem and basically learnt to live with it....however I was hoping a number of users may have come across a similar issue and have a simple solution for me.

I play online games - (there I have confessed) and therefore the speed of my connection and Ping are very important. I have had a problem with my connection where at random (maybe 5 times an hour) i will get randomly disconnected from the server - basically the ADSL light will pop off and then after 5-10 secs switch straight back on again and work as intended. This isn't an issue when surfing etc, but is very frustrating during gaming as I will get dropped off etc.

So what I did was change the modulation type to ITU G.992.2 and this fixes the problem - I have no disconnections and everything runs smoothly - the runs slower with worse pings. Everytime i switch back to ADSL2/2+ or multimode the same problem occurs. While I could keep on living with the slower speeds I was wondering if anyone else had solved this issue?

I use and own a lovely D-Link DSL-G604T - I hear some of you chuckle already....and I connect via ethernet

I use the Whenuapai Exchange (which I believe is ASDL2+ enabled) and am located about 1.5km from that exchange.

Any help on the above would be fantastic as if this could be solved I would be a very happy man.


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5326 posts

Uber Geek
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  Reply # 151098 24-Jul-2008 21:02
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Enable ADSL2+ on your router, then post back the line stats here, i.e. sync speed, line attenuation, noise margins etc.
Also, do you have a central splitter installed? What have Telecom / Xnet done already to help resolve this? Have you tried a different router?
PM me if you need any assistance, I can provide on site service in your area.

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour


Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

205 posts

Master Geek
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  Reply # 151113 24-Jul-2008 21:58
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do the dropouts occur when someone is on the phone? do you have a monitored alarm? i know they are all basic questions but ya never know.....



7 posts

Wannabe Geek

  Reply # 151510 26-Jul-2008 08:29
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Firstly thanks for the quick response guys !

No alarm is interfering with the phone line, and no the speaking on the phone does not effect the line drops.

Once i change to multimode 2+ i get

                   Down                      Up
SNR margin    12                         13
Attenu.          16                          8
DATA rate      6688                      544

Telecom doesnt even know what day of the week it is so explaining this to them is rather difficult.

XNet suggested my router wasnt the best and i should try another.

Havent gone down the other router issue yet as i was hoping to solve vias other means.

It has the modulation set to ADSL_G.dmt   - ANNEX_A - It is set to MultiMode ASDL2+

If you need any more information let me know ! ;-)

Central splitter - don't think so no. Juts normal jacks with filters where being used. (which is only 2 live)


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