Vodafone TV App buffering on iPad

Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › Vodafone TV App buffering on iPad

elmesg

18 posts

Geek

#251474 27-Jun-2019 04:26

The Vodafone TV app has just started buffering frequently (at least once a minute) on my iPad. Netflix, TVNZ on Demand and YouTube all work fine.

Have done all the usual things including rebooting everything in the network path including the cable modem, restarting the iPad.

Happens on multiple channels, most frustratingly on Sky Sport 2 when trying to watch the cricket.

My VFTV box works fine on the same network.

Anyone else seeing the same at the moment? Wanting to work out if it’s just me before spending hours on the phone with support.

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sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#2265445 27-Jun-2019 07:08

If your VF TX box is working fine and the issue just started it's very likely to possibly be a WiFi related issue within your home. Have you performed any basic WiFi fault disgnostics so far?

elmesg

18 posts

Geek

#2265696 27-Jun-2019 12:03

Other than rebooting everything and observing that all the other streaming apps are fine, no. Will try a different access point to see if that makes a difference.

BackFootPunch

8 posts

Wannabe Geek

#2266677 29-Jun-2019 10:57

I've noticed exactly the same thing. I was trying to watch the cricket as well and had the same problem.

elmesg

18 posts

Geek

#2266910 29-Jun-2019 16:41

That’s good to know. I think the app is just crap at handling transmission errors.

Have just watched 5mins of netball without a drop though. Fingers crossed.