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Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › iPhone not receiving calls


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#265580 29-Jan-2020 10:06
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I’ve noticed over the last couple of weeks that my iPhone 11 Pro isn’t receiving a random proportion of calls.

I’m at home mostly and the signal bar is 2 bricks.

I usually get a text telling me I missed the call, but the phone itself never receives the call.

Any ideas?





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Ultimate Geek


  #2409531 29-Jan-2020 10:17
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Your ringer is on silent?




BlinkyBill



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  #2409539 29-Jan-2020 10:25
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Nope. The handset literally isn’t receiving the calls.





 
 
 
 


BDFL - Memuneh
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  #2409587 29-Jan-2020 11:24
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Tried the SIM card on a different phone, same location?




 

 

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  #2409605 29-Jan-2020 12:28
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freitasm:

 

Tried the SIM card on a different phone, same location?

 

 

 

 

No I haven't. I could try my wife's iPhone but of course unless someone is trying to call me, I won't know and it is not all calls either.

 

 

 

Sometimes the phone can  be in my hand as I look at stuff and I will suddenly get one of those "who called" texts and, since I was using the phone for other things, I know full well that the incoming call never showed up at all.





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Master Geek


  #2409608 29-Jan-2020 12:37
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Is Do Not Disturb on? If this is on, calls are automatically declined and your phone will only ring if the caller calls again within 2 mins or so after the first call.

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  #2409609 29-Jan-2020 12:48
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You got VoLTE on? Tried with it off to see if it’s better?

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