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4 posts

Wannabe Geek


#268257 8-Mar-2020 19:36
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When smart tv is in use doing something like Netflix, any device making a new connection to the home network cannot access (seemingly) IPv4 websites.

 

I have had this problem for over 3 weeks now, and thought it was a DNS issue at first and fiddled around as much as I can trying to figure out any avenue for the problem having to do with my home network. We have the Vodafone Ultra Hub, have done hard restarts and soft restarts, tried to change as much as i can with the IPv4 and IPv6 setting (resetting to the originals when done) etc. I have run the typical command prompt flush commands etc. on the affected devices. Another tidbit: laptop on Ethernet connects to "XXXX wireless 2" but when this problem occurs it identifies the Ethernet as "XXXX wireless 3".

 

I have seen on the forums similar problems but those seemed to be consistent whereas this only occurs in this situation. Can anyone please advise? The hub is connected to a switch in the garage which then connects to our patch panel which goes to the rooms in the house if that helps anyone.


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Uber Geek


  #2434747 8-Mar-2020 22:04
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Maybe the TV is saturating part of the network.

What are the models of router and switch, are they gigabit?
Is the TV connected via wired or wireless network?
What speed do you get for a speed test over wired ethernet connection?




Location: Dunedin

 


'That VDSL Cat'
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  #2434750 8-Mar-2020 22:18
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I had this with a smart tv at some stage that was plugged in via ethernet.

 

 

 

While doing a router reboot (router had a 200GB HDD partition to check at the time!) someone decided to connect to wifi.

 

 

 

few days later while it was in use, it would just bridge the two connections and thus create a broadcast swarm.

 

Managed switch quickly dealt with that and confirmed what the issue was... until then i had no idea what was causing it ata all!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


 
 
 
 




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Wannabe Geek


  #2434755 8-Mar-2020 22:36
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andrewNZ: Maybe the TV is saturating part of the network.

What are the models of router and switch, are they gigabit?
Is the TV connected via wired or wireless network?
What speed do you get for a speed test over wired ethernet connection?

 

 

 

The router is the Vodafone ultra hub, I think they are made by Technicolor. The switch is edimax 8-port fast switch which is 10/100mbps. 

 

This problem has occurred when the TV has been connected via wifi and ethernet. 

 

I get normal 100 down 100 up. 




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Wannabe Geek


  #2434758 8-Mar-2020 22:38
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hio77:

 

I had this with a smart tv at some stage that was plugged in via ethernet.

 

 

 

While doing a router reboot (router had a 200GB HDD partition to check at the time!) someone decided to connect to wifi.

 

 

 

few days later while it was in use, it would just bridge the two connections and thus create a broadcast swarm.

 

Managed switch quickly dealt with that and confirmed what the issue was... until then i had no idea what was causing it ata all!

 

 

 

 

A broadcast swarm should not effect ethernet connection in this way, no?


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  #2434761 8-Mar-2020 23:00
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It will slowly chew. Up bandwidth till devices can't communicate.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 




4 posts

Wannabe Geek


  #2434766 8-Mar-2020 23:20
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hio77: It will slowly chew. Up bandwidth till devices can't communicate.


Is that consistent with this? My speed to the websites I can access are at the normal high speed just that I can't access a lot of them :(

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  #2434775 9-Mar-2020 00:50
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Have you checked for a firmware update to your tv?

 

 


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